HR Operations - US

Ema•San Francisco Bay Area, CA

1d•Hybrid

About The Position

We’re looking for an Office Manager & HR Operations professional to be the backbone of our workplace experience and people operations in the U.S. This role blends high-touch office management with detail-oriented HR operations —supporting everything from office logistics and vendor management to onboarding, benefits administration, and employee experience. You’ll partner closely with leadership, Finance, and People/HR stakeholders to ensure the office runs smoothly and employees have a seamless, well-supported experience from day one.

Requirements

3+ years experience in Office Management, HR Operations, People Ops, or related roles.
Strong operational execution skills—able to manage multiple workflows and stakeholders without dropping details.
Experience supporting U.S. HR operations (onboarding, benefits coordination, employee recordkeeping).
Excellent written and verbal communication skills.
High integrity and discretion; comfortable handling confidential employee information.
Proficiency with workplace tools (Google Workspace, Slack, HRIS platforms, spreadsheets).

Nice To Haves

Experience in a high-growth startup environment.
Familiarity with HRIS/payroll tools such as Rippling, Gusto, Deel, BambooHR, or Workday (not required).
Experience coordinating vendors, office budgets, and workplace programs.
Experience supporting multi-state employee operations.

Responsibilities

Own day-to-day office operations including supplies, office upkeep, access, seating, and workplace systems.
Manage office vendors (facilities, IT support, cleaning, catering, security, etc.) including contracts, renewals, and performance.
Coordinate office services: mail handling, deliveries, conference room scheduling, and office communications.
Plan and execute on-site events (team lunches, offsites, celebrations) and support employee engagement programs.
Maintain a safe, organized, and welcoming office environment; ensure compliance with office safety and building policies.
Track and manage office budget and expenses in partnership with Finance.
Support end-to-end onboarding for U.S. employees: paperwork, background checks, equipment coordination, orientation scheduling.
Maintain accurate employee records across HRIS/tools; ensure data quality and confidentiality.
Administer employee programs including benefits enrollment support, leave tracking, and employee lifecycle updates.
Coordinate HR processes such as offer letters, employee verifications, policy acknowledgements, and offboarding checklists.
Serve as a point of contact for employee questions related to HR processes, workplace policies, and benefits logistics.
Support compliance tasks including I-9 verification (if applicable), documentation, and policy updates.
Assist with HR projects (performance cycle coordination, engagement surveys, culture initiatives, etc.)