Office Manager / Human Resources Manager

Forward Slash Technology•St. Louis, MO

1d•Onsite

About The Position

Forward Slash Technology is a St. Louis-based provider of Cyber Security, Managed Services, and Information Technology solutions. The Office Manager / Human Resources Manager at Forward Slash Technology is responsible for overseeing daily office operations of currently 20-30 employees and managing all human resource functions. This role ensures the organization runs efficiently; employees are supported and compliant, and internal processes align with company goals. The ideal candidate is highly organized, detail-oriented, people-focused, and comfortable working in a fast-paced technical services environment. Reports to: Executive Leadership

Requirements

3+ years of experience in office management and/or human resources
Prior experience in a Managed Service Provider (MSP), IT services, or technical environment preferred
Strong knowledge of HR best practices and employment law compliance
Excellent organizational, communication, and interpersonal skills
High level of discretion and confidentiality
Proficiency with Microsoft Office and HR/Payroll platform software
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving skills and attention to detail
Experience in a small or mid‑sized organization
Comfort working in a growing or evolving role
Ability to balance people’s needs with business requirements
Pass a Missouri State Highway Patrol (MSHP) and federal fingerprint-based background check
Successfully complete Criminal Justice Information Systems (CJIS) training and certification
Be a U.S. citizen residing in the St Louis Metropolitan area
Hold a valid U.S. driver's license with a clean driving record
Pass random drug tests as required

Nice To Haves

HR certification (PHR, SHRM-CP, or similar)
Experience supporting a growing or scaling organization
Familiarity with MSP operations, billing cycles, or service teams
Serve as system owner for HR platforms (e.g., HRIS, payroll, timekeeping systems)
Ensure data accuracy across HR, payroll, and compliance systems or external management provider
Manage employee lifecycle workflows within HR systems (hire, change, terminate)

Responsibilities

Own and manage employee onboarding and offboarding processes
Ensure timely completion of documentation, access coordination, and policy acknowledgements
Maintain employee records and personnel files
Administer employee benefits programs (health, dental, vision, retirement, etc.)
Serve as the primary administrative point of contact for employee relations, questions, and concerns, escalating issues to leadership as appropriate
Ensure compliance with federal, state, and local employment laws and regulations
Develop, update, and enforce employee handbook policies and procedures
Periodically audit HR, PTO, and policy processes to ensure compliance and consistency
Recommend updates as regulations or company needs evolve
Coordinate performance review processes and assist leadership with corrective actions
Manage timekeeping, PTO tracking, and leave administration
Support training, professional development, and certification tracking
Oversee employee relations; implement employee improvement plans, disciplinary and/or termination processes
Handle sensitive employee, compensation, and company information with strict confidentiality
Oversee daily office operations to ensure efficiency and professionalism
Manage office supplies, equipment, vendors, and facility needs
Coordinate schedules, meetings, and internal communications
Support leadership with administrative tasks and reporting
Assist with payroll preparation and coordination with external payroll providers
Maintain internal documentation, templates, and standard operating procedures related to HR and office operations
Ensure clarity and consistency in internal communications
Foster a positive, professional, and collaborative workplace culture
Plan and coordinate employee engagement initiatives and team events
Act as a trusted liaison between employees and leadership
Support initiatives that improve employee retention and satisfaction