Office Manager / Parent Aide @ PS 516 - English/Spanish Bilingual Required

Center For Family Life in Sunset Park • New York, NY

31m • $22 - $25 • Onsite

About The Position

To provide essential multi-faceted support to CFL’s school-based program, particularly through office/administrative duties and family engagement.

Requirements

• High School Diploma or Equivalency Diploma (BA, preferred)
• 2 years of after-school program/office/relevant experience or some college required
• English/Spanish Bilingual required
• Good verbal and writing skills
• Highly organized and able to manage time efficiently
• Detail-oriented, dependable, and proactive
• Excellent organizational skills
• Strong youth development background
• Must love children, working in groups, and being part of a community
• Flexibility and the ability to work well as a member of a team
• Interested in managing and creating positive experiences for groups of youth, including participants with special needs and challenging behaviors
• Build and maintain close, daily interactions with participants, co-workers, and supervisors
• Effectively communicate with children, teenagers, parents, and outside agency staff
• Forge a mutually respectful partnership with the people served and their families
• Maintain contact as needed with participants’ families, school personnel, and external community groups to co-exist in the same space
• Have a strong sensitivity to cultural and identity differences among staff and clients within our organization
• Possess a strong belief in everyone’s ability to grow and change

Nice To Haves

• BA, preferred

Responsibilities

• Assist with daily administrative tasks: maintaining weekly attendance rosters, keeping accurate daily headcounts, and overseeing sign-out for early pick-ups
• Answering office phones, making phone calls to parents as needed
• Use translation services and creativity to communicate with families across language barriers
• Check voicemail, site email, and other communication apps and respond accordingly
• Maintain online attendance databases and run regular data reports to check for accuracy
• Manage enrollment processes, transferring registration information from paper forms to online system and creating rosters in Excel
• Ensure that student files are up to date throughout the year
• Keep highly organized paper/electronic files and detailed spreadsheets
• Clean and organize office space; responsible for upkeep of technology, equipment, and office supplies
• Design and implement new systems to streamline administrative procedures
• Make and distribute copies of permission forms and flyers; compose and send email blasts with program announcements
• Translate program and parent outreach documents
• Provide sensitive interpretation services during conversations and interventions with students and families
• Contribute to the planning and execution of special events and other community-building activities
• Occasionally supervise and provide social-emotional support to program participants in groups and individually
• Attend weekly staff meetings and other mandatory professional development workshops
• Some evening and weekend hours are required throughout the year; may occasionally stay after the scheduled shift to supervise late pickup

Benefits

• Medical, dental, vision, and life insurance benefits, along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plans.
• Up to four weeks of paid vacation.
• Weekly individual supervision and ongoing professional development.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED