Office Manager (Jobber + QuickBooks) — W2 + Benefits |

RGroup Realty•Tucson, AZ

About The Position

This role is for a rare type of real estate pro If you’re a Realtor who: Actually enjoys operations, bookkeeping, and systems Understands how property management maintenance works (tenants, access, vendors, approvals) Likes being the person who makes the whole machine run clean Doesn’t mind enforcing standards and following up until things are DONE …this is built for you. Most agents are sales-only. This is for the agent who’s an operator. About Elements By Design (EBD) EBD is a residential repair and maintenance contractor serving homeowners and rental portfolios. We work closely with RGroup Realty Property Management, and we run on: Jobber (scheduling, job workflow, field documentation) QuickBooks Online (financial accuracy, job costing, reporting) We’re building a professional, documented, repeatable maintenance operation—no chaos, no guesswork. The mission You run the operational “engine room”: Jobber is accurate Invoicing is fast AR is controlled QBO stays clean PM maintenance coordination is tight Field teams have what they need to execute If you like owning results and taking pride in clean systems, you’ll love this.

Requirements

2+ years hands-on with QuickBooks Online
2+ years hands-on with Jobber (or comparable field service software)
Strong billing instincts and comfort with collections / AR follow-up
Experience in property management, contracting, or home services ops (real world, not theoretical)
Calm, firm, professional communication style (you can follow up without being emotional)
Real Estate License (Important — and a huge upside)

Responsibilities

Jobber Operations + Scheduling Support
Create/manage jobs, visits, statuses, and documentation requirements
Ensure field tech notes/photos are complete and usable
Coordinate scheduling logistics and access details (tenant/owner/PM)
Billing + Accounts Receivable Control
Generate invoices quickly and correctly
Post payments, manage billing questions, follow up on past due balances
Keep receivables tight and predictable
QuickBooks Online Oversight (high accountability)
Maintain Jobber → QBO sync integrity
Correct coding, resolve exceptions, support reconciliations
Keep books “tax-ready” and management-report-ready
PM Maintenance Coordination (EBD ↔ RGroup PM)
Communicate clearly on scope, approvals, access, scheduling windows
Reduce rework by tightening documentation and expectations upstream

Benefits

W2 employment with benefits
Includes all legally required Arizona employment benefits, plus company-provided benefits as outlined during the offer process
Growth path into expanded operations leadership (Operations Manager track)

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