Office Operations Manager

BTGPactual InternationalNew York, NY
2dOnsite

About The Position

Serve as the operational lead for the New York office, responsible for full ownership of day-to-day workplace operations, facilities coordination, vendor execution, and service delivery. This role ensures implementation of Corporate Services standards at the site level and maintains operational excellence, financial discipline within approved budgets, and a high-quality employee and visitor experience. Acts as the primary onsite point of contact for operational and facilities matters, escalating strategic, contractual, or capital-related issues to the Office Manager as appropriate.

Requirements

  • 3–5 years of experience in office operations, workplace management, or facilities coordination
  • Prior experience supervising staff required
  • Strong leadership presence with ability to manage multiple employee groups
  • Highly organized with exceptional attention to detail
  • Proven ability to operate in a fast-paced, service-driven environment
  • Professional demeanor and strong interpersonal skills
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)

Nice To Haves

  • Experience managing in-house support staff preferred
  • Portuguese fluency preferred

Responsibilities

  • Team Leadership & Supervision
  • Facilities & Building Operations
  • Vendor & Procurement Ownership
  • Operational Administration & Process Ownership
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