Office Operations Specialist

QED Systems LLCAberdeen Proving Ground, MD
10d$80,000 - $105,000Onsite

About The Position

QED Systems, LLC, is currently recruiting an Office Operations Specialist to join our team on Aberdeen Proving Ground, MD to support our customer, Project Manager Intelligence Systems & Analytics (PM IS&A). The Office Operations Specialist provides strategic and operational support across a complex, multi-stakeholder environment. This individual will serve as a critical liaison between technical teams, management, and government stakeholders ensuring that all operational initiatives, tasking efforts, and cross-functional activities are effectively executed. The Office Operations Specialist will also lead process improvement initiatives, support enterprise-level task management, and proactively identify and resolve operational challenges to maintain mission momentum.

Requirements

  • Detail-oriented with excellent technical, verbal, interpersonal, and written communication skills as well as strong organizational, analytical, and decision-making skills.
  • Must have knowledge of AR 25-50, Preparing and Managing Correspondence, and how it applies to formatting and proofreading documents, such as meeting invitations, memorandums, and confirmations.
  • Experience with office security tasks such as building badges and visitor requests.
  • Experience with management of suspense/tasks received from higher headquarters by sending out original taskers, reminding tasked individuals/officers of suspense, collecting finished taskers, closing taskings.
  • Direct experience with the HQDA Task Management Tool or similar US Government task management systems.
  • Direct experience with producing briefing charts; proficient with PowerPoint and Adobe SW.
  • Experience with MIRARs or similar accountability system.
  • ACTIVE CLEARANCE LEVEL REQUIRED: Secret
  • Bachelor's degree required. Degree in Business Administration or related field.
  • At least ten (10) years of direct experience with providing general administrative and set-up support for conferences, meetings, and Town Halls; preparation of administrative, conference-related documents and correspondence.

Nice To Haves

  • Experience as a SharePoint administrator, preferred.
  • An additional five (5) years of related work experience may substitute for a degree.

Responsibilities

  • Manage high-tempo operations, balancing strategic planning with day-to-day execution; operate independently and within a collaborative team environment.
  • Lead coordination of high-priority operational activities, taskings, and initiatives across technical, programmatic, and government teams.
  • Provide executive-level support for scheduling, planning, and tracking of multiple concurrent efforts across teams.
  • Interface with senior government, contractor, and technical leadership.
  • Resolve operational issues across multi-disciplinary teams.
  • Anticipate and mitigate risks to operational efficiency by proactively addressing bottlenecks, shifting priorities, and cross-team dependencies.
  • Develop and manage task management systems and operational workflows that enable agile responsiveness and alignment with strategic objectives.
  • Produce, maintain, and deliver government stakeholder points of contact list.
  • Produce, maintain, and deliver executive summaries (EXSUMs), weekly activity reports (WARs), read-ahead documents & briefings, and organizational briefings exhibiting proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, and SharePoint).
  • Produce, maintain, and deliver organizational new hire onboarding plan, packet, and checklist.
  • Produce and deliver minutes and action items from daily and weekly team stand-up meetings.
  • Produce, maintain, and deliver written weekly status reports that encapsulate what was planned for the current week, what was accomplished for the current week, and what is planned for the upcoming weeks.
  • Produce, maintain, and deliver corrective action plans that result in getting activities back on track when/as/if needed.

Benefits

  • Paid Time Off (PTO)
  • 11 Paid Holidays
  • 401(k) Matching
  • Medical, Dental & Vision Benefits
  • Life Insurance, AD&D, and Short-Term & Long-Term Disability
  • Professional Growth Opportunities
  • Additional Benefits
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