Office Services Associate

IST Management Services•Chicago, IL

12d•$18 - $18•Onsite

About The Position

IST Management is seeking an Office Services Associate for the downtown Chicago team! The Office Services Associate is responsible for providing Corporate mailroom, backup reception and other support services on-site in a professional office team environment. Ideal candidates are customer focused, possess prior relevant experience, are tech savvy, and are willing to train as necessary. About Us In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list! You can check out istmanagement.com for more info on us! Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Pet Insurance, and Bonus Incentives Hourly Compensation: $18.00 - $18.00 Schedule: Monday-Friday 8:30am-5:30pm

Requirements

High school diploma or equivalent (GED)
Customer Service/ Hospitality/ Retail background preferred
Professional appearance and demeanor
Keyboarding and windows environment PC skills; Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks; Ability to meet employer's attendance policy
Access to reliable transportation to and from work; Lifting up to 50 pounds, walking and standing for extended periods of time
Back up Receptionist area at times

Nice To Haves

Customer Service/ Hospitality/ Retail background preferred

Responsibilities

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Mailroom services- scan/sort/delivery of mail and packages throughout site to appropriate client personnel
Reception services- backup main reception area as necessary for breaks and absences- answer and direct multi-line phones and direct calls, answer inquiries from customers, greet and welcome client visitors
Ordering supplies, maintain supply inventory
Must be able to lift 50 + pounds
Will be standing for long periods of time
Be able to back up the receptionist area at times
Handle time-sensitive material like confidential, urgent packages
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Take direction from supervisor or site manager
Participate in cross-training; Adhere to all safety procedures; Perform other tasks as assigned