Office Specialist

Youth and Family Advocates • Inverness, FL

12d

About The Position

This position provides administrative and operational support by performing day-to-day clerical and organizational tasks to ensure efficient office operations and compliance with agency policies and procedures. In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all.

Requirements

• Positive attitude with the ability to work effectively in a challenging environment
• Demonstrated patience, respect for children and families, and cultural sensitivity
• Strong organizational skills with the ability to manage multiple priorities under stress
• Ability to work independently with a moderate level of supervision
• Strong program knowledge and attention to detail
• High level of professionalism and confidentiality, including PHI compliance
• Proficiency in Microsoft Office and general computer applications
• Strong written and verbal communication skills
• Ability to facilitate large groups and manage varied group dynamics
• Dependable, punctual, and prepared to work as scheduled
• Ability to work collaboratively in a team environment
• Willingness to accept guidance and direction from supervisors
• Commitment to EEO principles and a workplace of dignity and respect
• Alignment with the agency’s mission and core values
• High school diploma or equivalent
• 2+ years related work experience
• Ability to sit for long periods of time; ability to bend, lift, and carry 30 pounds.

Nice To Haves

• AA degree or business school preferred

Responsibilities

• Provide administrative support to the Case Management team
• Process faxes, coordinate purchases, arrange travel, and support daily operations
• Manage petty cash, including reconciliations and employee reimbursements
• Review, code, and submit Visa credit card transactions accurately and timely
• Complete documentation for new hires, training, system access, and updates
• Coordinate office needs including maintenance, repairs, security, and equipment issues
• Monitor fleet vehicle compliance and coordinate maintenance and repairs
• Maintain inventory of office supplies and food items
• Submit biweekly on-call compensation information to Payroll
• Communicate training schedules and prepare monthly training reports
• Assist with special projects and perform other duties as assigned

Benefits

• Generous PTO package, Incrementally Increasing Annually
• 13 Paid Holidays
• 5 Days of Parental Leave
• Medical, Dental, and Vision Insurance
• Short-Term Disability and Long-Term Disability
• Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
• Paid Life Insurance
• Legal Services
• ID Monitoring
• Pet Insurance
• Employee Assistance Program
• Tuition Reimbursement
• Immediate eligibility for 403b Savings Plan with match after 12 months
• Continuous training and professional development opportunities
• And of course, an opportunity to make the world a better place!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED