Office Staff

CUMBERLAND FAMILY MEDICAL CENTER IN•Somerset, KY

3d•Onsite

About The Position

Front Desk / Clerical Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing the patient experience and improve productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience. About Us At Women's Care of Lake Cumberland, we are dedicated to providing compassionate, high-quality care to women and families in our community. Our clinic offers comprehensive reproductive and preventive health services in a welcoming, supportive environment. We are seeking a friendly, organized, and patient-centered office professional to join our team and help ensure every patient feels valued from the moment they walk in the door. Position Summary Office staff serves as the first point of contact for patients and visitors, providing excellent customer service and administrative support. This role plays an essential part in maintaining a smooth and efficient clinic experience through scheduling, patient check-in/check-out, and accurate recordkeeping.

Requirements

High School Diploma/GED
Experience preferred
Skills necessary: keyboarding, oral and written communication

Responsibilities

Greet all patients and visitors cheerfully.
Answer telephone, triage calls, and maintain records of exam.
Schedule appointments and referrals to other providers.
Register patients, help with the completion of necessary forms, and direct to the appropriate staff person, if needed.
Complete encounter form upon arrival and checking (electronic and/or paper).
Assist Physician, Nurse Practitioners, Clinical Assistants, and Office Manager as requested.
Maintain neat, clean, and professional work area.
Maintain established department policies.
Assist in care and maintenance of department equipment and supplies.
Other duties as assigned.