Office Support II 37.5 FT

Lancaster County•Lancaster, PA

About The Position

The Court /Bail Administration Receptionist is a vital component of the Court Administration Office. This is a full performance level clerical position. Performs administrative clerical typing tasks in support of all Court operations. Work may include a variety of activities, including establishing and maintaining schedules, recording systems, completing forms, applications and similar documents, and processing technical and administrative matters through the office. This position covers Court Administration and Bail Administration operations.

Requirements

High school diploma or GED.
Must be proficient in use of office equipment including printers, scanners, photocopiers, fax machines and computers.
Must be proficient with computer applications, i.e. Internet/Explorer, Microsoft products (EXCEL, Word, Outlook).
2-5 years of customer service experience and some fiscal preferred.
Ability to operate a laptop or PC and/or any other general office equipment.
Thorough knowledge of English usage, grammar, spelling and punctuation including terminology, as used in legal or court offices.
Knowledge of the Court of Common Pleas functions, objectives, programs and procedural requirements.
This position requires a pre-employment background check as required by law or policy to perform the duties.
Ability to sit, sometimes for long periods of time.
Ability to communicate with court and non-court personnel.
Ability to frequently move from one location to another within the court office with reasonable accommodations.
Ability to regularly lift and/or move case files or office supplies weighing up to 10 pounds.
Occasionally there may be some lifting involving boxes of records and/or office supplies.
Ability to operate a PC and/or any other general office equipment.

Nice To Haves

Attendance and/or graduation of an applicable business school is preferred.
some fiscal preferred.

Responsibilities

Greets clients, attorneys and/or the public in a professional manner; checks the court schedules for persons coming into Court Administration seeking information
Refers the public to the appropriate court and/or court related offices; answers phones for Court and Bail Administration personnel, screens calls, takes messages and/or relays the appropriate information to the appropriate staff member.
This position opens, clocks in and distributes mail in a timely manner.
Operational Support duties include clerical support to all Court and Bail Administration subdivisions such as Civil, Criminal, HR/Fiscal, Intakes and PFA's. This includes but is not limited to the processing and distribution of outgoing notices, updating court calendar, process receipts, prepare vouchers and create, confirm and track requisitions for office supplies.
Clerical duties include preparing envelopes, labels, letters, filing paperwork, proofreading and coordinating the NCEOP by preparing participants packets, and updating the participant roster.