Office Support Tech (Office Manager) I, II, or III: Johnson City Maintenance Office (Austin District)

Texas Department of Transportation•Johnson City, TX

About The Position

This position performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

Requirements

High School Grad or Equivalent in general education
Maintenance Support tech I: NO Experience Required.
Maintenance Support tech II: 1 YEAR in administrative or clerical support, customer service, or related experience.
Maintenance Support tech III: 3 YEARS in administrative or clerical support, customer service, or related experience.
(Experience can be satisfied by fulltime or prorated parttime equivalent)
Valid driver’s license.
This position requires driving a state vehicle.
Office management practices and procedures
Automated record-keeping methods
Applicable computer systems and applications
Roadway maintenance concepts, methods and procedures
Inventory/stock control procedures
Purchasing methods and procedures
Maintaining effective working relationships with others
Dealing courteously and effectively with the public
Preparing and maintaining confidential and sensitive records, files, and reports
Applicable laws, rules, and regulations
Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments
Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
Communicating vision and direction of how an organization should function or a system should work under ideal conditions and conveying to others

Responsibilities

Answers the telephone, evaluates requests, answers questions, routes messages, and serves as receptionist or front desk assistant.
Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.
Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and permitting activities.
Prepares statistical reports and verifies for accuracy and completeness.
Reviews, prepares and negotiates applicable program purchases for services, office materials, supplies, tools and equipment and monitors contracts.
Processes receipts and invoices for payment.
Performs other job responsibilities as assigned.
Maintains materials inventory.
Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment.
Composes and prepares correspondence and applicable recurring or special one-time reports and confidential and sensitive communications.