On-Call Field Technician - Part Time
About The Position
Part-time technician, on-call, hours vary. RCC is looking for IT technicians to assist with desktop/network install/decommission and Break/ Fix tickets within NYC/NJ/Long Island/Westchester area. This work will be conducted during normal business hours, nights and/or weekends. We are building up a talent pool of techs that we can contact for tech support work. Work hours vary. These tickets include the following: Desktop/Laptop/ VDI/ Monitor and peripheral installs Vendor Escorts Cable Infrastructure Patching Rack & Stack of network devices Decommission of network/server devices Cisco phone installations- Troubleshoot Cisco switches, power supplies, line cords, etc. POS experience is a plus Most work is paid with a four hour minimum We are open to candidates who are entry to mid-level with certification in the IT field or candidates with experience in cabling, data centers and level 1 networking experience. Candidates with Desktop Support, Help Desk or prior hardware/software experience is a plus. Must have excellent communication and customer service skills. BA/BS College Degree or equivalent is preferred
Requirements
- Excellent communication skills
- Customer service skills
- Entry to mid-level with certification in the IT field or candidates with experience in cabling, data centers and level 1 networking experience
Nice To Haves
- POS experience
- Candidates with Desktop Support, Help Desk or prior hardware/software experience
Responsibilities
- Desktop/Laptop/ VDI/ Monitor and peripheral installs
- Vendor Escorts
- Cable Infrastructure Patching
- Rack & Stack of network devices
- Decommission of network/server devices
- Cisco phone installations
- Troubleshoot Cisco switches, power supplies, line cords, etc.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Number of Employees
1-10 employees
