On-Call Sky High Server Assistant

Four Seasons Hotels and Resorts • Philadelphia, PA

2d • Onsite

About The Position

The On-Call Server Assistant supports the dining experience by assisting Food Servers and ensuring the smooth flow of service. This role helps prepare dining areas for guests, delivers high‑quality support throughout service, and responds promptly to guest needs. The Food Runner is part of the Restaurant & Bar team and reports to the Restaurant & Bar Leadership.

Requirements

• One year of food service or related hospitality experience.
• High school education or equivalent experience.
• Ability to carry and balance trays safely and confidently.
• Strong teamwork, reliability, and a guest‑focused mindset.
• Ability to work efficiently in a fast‑paced environment with attention to detail.

Responsibilities

• Set and maintain clean, well‑prepared tables and service areas, providing water, bread, and butter in alignment with Four Seasons Standards.
• Anticipate guest needs and respond promptly and professionally to ensure satisfaction.
• Restock linens, glassware, silver, and basic food items; assist with simple preparation such as toast, soup, or beverages.
• Set up, break down, and clean buffets and food stations.
• Collaborate with team members to support smooth service flow.
• Assist with taking or delivering orders and seating guests when needed.

Benefits

• Complimentary employee meals.
• Uniform and dry‑cleaning benefits.
• Access to wellbeing, learning, and community programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees