On Demand Operations Supervisor

CookUnity•New York, NY

21h•$25 - $25

About The Position

The On Demand Operations Supervisor supports daily operations and administrative oversight at one of our NYC locations. This role combines hands-on operational leadership with platform, reporting, and compliance support to ensure smooth execution across food operations, ordering channels, and operational controls. This is an ideal opportunity for someone who enjoys owning their work, working independently, and growing within operations.

Requirements

Experience in food service, operations, fulfillment, or a related field
Familiarity with POS systems and third-party delivery platforms
Strong organizational, communication, and problem-solving skills
Ability to work independently with minimal supervision
Flexibility to work evenings and weekends
Ability to stand for extended periods and lift up to 50 lbs
Must be 18+ years old and authorized to work in the U.S.
Valid New York Food Handler’s Certification

Nice To Haves

Experience with inventory management, reporting, or cost tracking
Interest in long-term growth within operations or multi-site environments

Responsibilities

Reheating, packaging, and fulfilling meals in accordance with CookUnity quality and food safety standards
Opening and closing the location independently and ensuring daily operational readiness
Maintaining cleanliness, organization, and compliance with all food safety and sanitation requirements
Managing POS and third-party delivery orders to ensure accurate and timely fulfillment
Monitoring and supporting ordering platforms including Toast, DoorDash, UberEats, Grubhub, ezCater, B2B, and other channels
Reviewing customer feedback, platform performance, and basic operational reporting
Supporting weekly financial tracking, reconciliations, and expense reporting
Assisting with inventory counts, waste tracking, and controllable cost oversight
Supporting Too Good To Go, B2B, and Fraîche operations as needed
Troubleshooting operational issues and effectively prioritizing tasks during shifts
Supporting documentation management, compliance tracking, and SOP updates
Assisting with onboarding, training, pilots, and special operational projects