On-Demand Ride (ODR) Driver | Student Worker

Liberty University•Lynchburg, VA

6d•Onsite

About The Position

The On-Demand Ride (ODR) Driver is responsible for providing safe, courteous, and timely transportation for Liberty University students, faculty, staff, and visitors across campus and designated off-campus locations. This student worker role supports the Transit Department in daily operations and assists other departments within Facilities Planning & Management during academic breaks or summer months. The role emphasizes safety, customer service, professionalism, and adaptability in a dynamic university environment.

Requirements

High school diploma or GED required.
Must be 21 years of age or older.
Must possess a valid driver’s license with a minimum of five (5) years of documented driving history and maintain a clean driving record.
Must be detail-oriented, well-organized, and proactive with strong time management skills.
Must demonstrate a willingness to obtain any required certifications.
Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
Possess public communication skills that allow professional representation of Liberty University.
Clear and professional communication in person and over radio.
Demonstrated customer service mindset with ability to interact respectfully with diverse populations.
Strong listening skills and ability to provide accurate transit information.
Comfort with mobile devices, apps, and route management tools.
Ability to learn and apply new software or procedures as university systems evolve.
Reliable and punctual, with ability to work independently or as part of a team.
Demonstrates discretion, judgment, and commitment to Liberty University values.
Fosters a positive work environment and upholds the university’s mission.
Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Regularly required to travel to local on and off campus locations.
Required to sit for extended periods to perform driving duties
Regularly required to hear and speak in order to effectively communicate orally.
Occasionally required to stand, walk, and climb stairs to assist passengers with disabilities.
Handle materials, reach overhead, kneel or stoop in order to conduct business.
Ability to lift and carry up to 50+ lbs. and assist with loading/unloading.
Physically capable of extended driving periods and navigating stairs.
Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Nice To Haves

Minimum of one (1) year of relevant experience preferred, or an equivalent combination of education and applicable work experience.
Note: Certifications obtained at the employer’s expense must be reimbursed to Liberty University if voluntarily resigned within 12 months of acquisition.

Responsibilities

Operate vehicles safely in various weather and traffic conditions, following all university and state safety protocols.
Provide friendly and professional customer service to all riders, including students, faculty, staff, and guests.
Maintain real-time communication using two-way radio and iPad-based routing systems (e.g., On-Demand Ride app).
Assist passengers with disabilities and safely secure mobility devices.
Conduct pre- and post-trip inspections to ensure vehicles are safe, clean, and in good working condition.
As essential personnel: you are expected to be available in the event of school closings, delays, shutdowns, and any emergencies including clean up required because of severe weather incidents.
Performs snow removal activities as assigned. Such as shoveling, salting, etc.
Facilities Management Division employees are essential to the overall success of Liberty University and its day-to-day functions, especially during ongoing campus events such as Winter Fest, Orientation, Convocation, Commencement, CFAW, and summer camps amongst other planned and unplanned events throughout the year.
Must be available to work scheduled and unscheduled hours as emergency needs arise.
Wear appropriate Personal Protective Equipment (PPE) and follow all department safety protocols.
Communicate route updates, delays, and safety information to dispatchers and passengers as needed.
Assist with basic departmental tasks in other units (e.g., Maintenance, Grounds, Custodial) during summer or downtime.
Support the Transit Department with feedback on service delivery and potential improvements.
Collaborate with other student workers and staff to ensure smooth daily operations.
Stay informed about new technologies, policies, and processes in the university transit and facilities sectors.
Perform other duties as assigned.
Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.