Online Sales Consultant
About The Position
At French Brothers Homes, our purpose is simple: to build a great company that enriches the lives of our people, our customers, and our communities. We are looking for an Online Sales Consultant (OSC) to be the digital front door of our company. This role is all about creating a strong first impression, building real relationships, and helping future homeowners take the next step toward finding their home. If you are quick to respond, love connecting with people, stay organized, and know how to turn online conversations into real opportunities, this could be a great fit. Success in this role means: Creating a warm, professional, and memorable first impression Turning online interest into qualified appointments Staying organized and consistent with follow-up Helping each prospective buyer feel seen, supported, and excited about what comes next Bringing energy, responsiveness, and care to every interaction We care deeply about our people and the experience we create - both for our TEAM and for our customers. We are looking for someone who wants to be part of a company that believes in: People First – We build relationships first, things second. Integrity – Courage over comfort. Love – We look forward to Mondays. Ownership – We don't make excuses. We make things happen. Tenacious – We never give up. If you want to help people find more than just a home - and be part of a TEAM that truly cares - we'd love to hear from you. Apply today and let's build something great together.
Requirements
- Strong written and verbal communication skills
- Someone who is naturally relational and people-focused
- Highly organized with strong attention to detail
- Able to manage multiple conversations and priorities at once
- Positive, self-motivated, and dependable
- Comfortable with CRM systems, texting, email, and digital communication tools
- Someone who genuinely enjoys helping people
Nice To Haves
- Experience in homebuilding, real estate, or sales is helpful, but not required
Responsibilities
- Respond quickly and professionally to online leads, website inquiries, and live chat conversations
- Build relationships with prospective homebuyers through thoughtful, helpful communication
- Qualify leads and guide them through the early stages of the homebuying journey
- Schedule appointments for prospects with our New Home Sales Professionals
- Manage and track lead activity in the CRM system
- Follow up consistently through calls, texts, emails, and other digital channels
- Share helpful information about communities, floor plans, homes, and next steps
- Partner closely with Sales and Marketing to create a seamless customer experience
- Represent French Brothers Homes in a way that reflects our values and people-first culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
