Onsite Event Supervisor | Bell Harbor International Conference Center
About The Position
As Onsite Event Supervisor, you will lead the Onsite Event Assistant team for the venue, who command the front desk, connect with guests, schedule space usage, manage incoming deliveries, monitor building security, and more. Combined with your project management, communication, and conflict management skills, your professional presence will build strong relationships with your community. Let’s start off with the most important part - what’s in it for you: Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
Requirements
- Previous experience in customer service roles required.
- Flexible schedule, including weekends, holidays, AM, PM and third shift as necessary.
- The ability to read, write and speak English fluently is required to read, analyze, and comprehend simple instruction, short correspondence and memos.
Nice To Haves
- Proficiency in Microsoft Office applications, especially Word and Excel preferred
Responsibilities
- Maintains up to date information of on property events and serves as the lead for the department, working directly with clients and guests as a representative of the planning and service team
- Answers the telephone in a pleasant and professional manner within pre-established times
- Coordinates requests through property intranet service (Microsoft Teams)
- Communicates key updates and information to team members and management in a timely manner
- Ensures proper building safety and security measures are followed at all times
- Carefully documents the details of shift through logs and other reports for continuity
- Maintains a close working relationship with local police and security services
- Ensures unwelcomed visitors and solicitors do not enter common areas
- Manages permissions to enter, contractor and vendor logistics, visitors and guests through property intranet
- Maintains a clean, neat, organized and orderly offices and desks at all times
- Responds to all client and guest’s requests in an expeditious, courteous and professional manner
- Responds to all emails within 24 hours
Benefits
- Hourly Pay Range: $28 to $30 DOE
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
