OP Nurse Coordinator II (Safe Harbor Behavioral Health)

UPMC • Erie, PA

6d • Onsite

About The Position

Every year, millions of Americans face the challenges of living with a mental health condition. At UPMC Western Behavioral Health at Safe Harbor, we’re committed to changing that story. Our mission is to expand access to compassionate, high‑quality mental health care for individuals and families across Erie and the surrounding counties—ensuring that help, hope, and healing are always within reach.
We’re looking for an exceptional Outpatient Nurse Coordinator II to join our team!
In this pivotal role, you’ll lead and support nursing staff across both our outpatient clinic and crisis residential unit. You’ll collaborate daily with a dynamic multidisciplinary team—including therapists, techs, and crisis workers—to ensure seamless, high‑quality patient care. Success in this role requires standout communication, strong problem‑solving abilities, and sharp critical‑thinking skills. If you’re passionate about making a meaningful impact and thrive in a fast‑paced, team‑driven environment, we’d love to meet you!
Key Information:
Must have a current RN license in good standing.
Location: 1330 West 26th Street, Erie PA
Schedule: Primarily Monday-Friday, 8a-5p-with possible coverage for residential unit depending on department need. One hour lunch provided.
Dress Code: Business Casual
Parking: Free, on site

Requirements

• Must have a current RN license in good standing.
• Minimum 3 years Nursing Experience.
• Internal: Rating of Solid/Strong/Good or higher on most recent performance evaluation.
• UPMC approved national certification OR master's degree or higher in Nursing required.
• Master's degree or higher in a related field in lieu of master's or higher in nursing acceptable IF a BS in Nursing is held.
• Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located.
• CPR Certification.
• UPMC Professional Contribution required
• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Registered Nurse (RN)
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal
• Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

Nice To Haves

• BSN preferred.

Responsibilities

• Drive quality improvement and compliance by identifying gaps, tracking performance, and using evidence‑based approaches to elevate care and patient experience.
• Lead departmental direction by setting a shared vision, modeling excellence, developing staff, and supporting governance and change efforts.
• Lead quality improvement and regulatory compliance by identifying gaps, monitoring performance, and applying evidence-based strategies to enhance care quality and patient satisfaction.
• Lead education and staff development by managing hiring and training processes, coordinating patient and family teaching, and supporting orientation, preceptorship, and continuous team growth.
• Oversee daily practice operations by directing program and patient coordination, modeling clinical excellence, and optimizing workflows, resources, and staffing to meet care and operational needs.
• Foster strong, culturally aware relationships by modeling accountability, healthy balance, safety awareness, and effective conflict resolution.
• Support patient care and practice operations by partnering with the care team, adapting to change, and assisting with daily workflow and leadership tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level