Opening Server

Jeremiah's Italian Ice

About The Position

A Jeremiah’s Italian Ice Opening Server is responsible for opening the store and represents the face of Jeremiah’s and is responsible for assisting with the day-to-day operations of the store while ensuring 5-star customer service is delivered to every guest! The Opening Server shift starts at 10:00am.

Requirements

Must be able to work mornings starting at 10:00am
Must be able to work holidays
Must be able to work weekends

Responsibilities

Take guests’ orders with a friendly smile.
Exhibiting the desire to work on a team and embrace a collaborative work environment.
Maintain respectful relationships with co-workers, refraining from gossip.
Creating flavorful experiences for each guest according to five-star service.
Answering questions – accurately and politely.
Serving all guests efficiently while maintaining superior five-star service.
Serving Jeremiah’s products that consistently exceed expectations in image and quality.
Demonstrating impeccable product knowledge.
Performing opening and closing responsibilities.
Offering suggestions and guidance to guests pertaining to our menu and services.
Preparing all Jeremiah’s Italian Ice products. This may require lifting 50lbs to shoulder height and intense manual labor.
Maintaining a unit that is both so fresh and so clean.
Stocking and organizing the store for maximum efficiency.
Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
Handling cash and other forms of payment.