Operating Room Program Manager

Owens & MinorCharlottesville, VA
6d

About The Position

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. Leads needs assessment, implementation, and stand up of Owens & Minor’s QSight, PANDAC and SurgiTrack services direct reports and processes for assigned hospital(s). Develops in depth understanding of assigned hospitals’ processes, partners with Sales team to assess hospital needs, and manage cross-project teams to implement identified QSight, PANDAC, and SurgiTrack solutions. Coordinates the efforts of internal teams to facilitate the implementation process and identify/resolve barriers to success. Determines and measures QSight, PANDAC and SurgiTrack value, monitoring and evaluating the effectiveness of the programs and team on daily, weekly, monthly and quarterly basis.

Requirements

  • Bachelor’s Degree or equivalent required.
  • 7 or more years of experience in healthcare/clinical supply chain, inventory management, logistics, and/or project management
  • Or any combination of relevant education and experience to meet the above requirements
  • Strong Microsoft Office skills (Word, Excel, PowerPoint, and Microsoft Outlook)

Nice To Haves

  • Concentration in related field (hospital supply chain, distribution, materials/inventory management, IT, business, etc.) preferred.
  • Certified in Production & Inventory Management (CPIM) certification preferred

Responsibilities

  • Observes the functional workings of assigned hospital site(s).
  • Achieves thorough understanding of QSight, Pandac, and SurgiTrack systems and services.
  • Performs assessment of all services and/or participates in Operating Room, supply chain and/or logistics walk-throughs with UVA supply chain.
  • Analyzes our processes and aligns performance goals to meet customer needs.
  • Collects and analyzes data gathered at customer site.
  • Creates benchmarks and provides objectives and measures.
  • Performs follow up studies to verify correct use and product mix of proposed processes.
  • Reports Return on Investment to customer and O&M senior staff.
  • Performs assessments and scope surveys.
  • Develops written proposals and recommendations from survey findings.
  • Develops recommendations to accommodate customer needs.
  • Develops project plans and secures staffing.
  • Adheres to Owens & Minor’s quality assurance process regarding review methods and reports.
  • Advises management and Home Office teams on the subject matter for contracts and agreements.
  • Manages projects and leads teams of analysts/technicians when appropriate.
  • Ensures quality standards are understood and met.
  • Aides area management in communicating outcomes to customers.
  • Tracks project status and reports status to customer and area management.
  • Develops customer relationships with assigned hospital(s) or departments.
  • Identifies ways to offer Owens & Minor products and services, coordinating with the Sales team as needed on sales strategy.
  • Constructs process flow to ensure an efficient and effective proposals to customers.
  • Educates and instructs on site teammates on specific QSight, PANDAC and SurgiTrack projects at assigned hospital(s).
  • Performs additional duties as directed.

Benefits

  • Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
  • Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
  • Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
  • Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
  • Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
  • Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
  • Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
  • Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.
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