Operational Excellence Manager
About The Position
Established in 2009, BioPhorum is a global, business-to-business membership organisation connecting life science leaders to collaborate and accelerate progress. With over 150 member organisations — including 18 of the world’s top 20 biopharma companies — BioPhorum operates a subscription model across 11 highly specialised Phorums. Following a period of strong growth, the launch of its first data product, and a recent acquisition, BioPhorum is strengthening how its Phorum teams operate at scale — and we’re looking for someone to bring real-world process improvement experience into a virtual, knowledge-based environment. We’re seeking an Operational Excellence / Process & Effectiveness Manager to improve how our Phorum teams work, ensuring efficiency, scalability, and value for our 7,000+ members. This role is ideal for someone with hands-on operational improvement experience in manufacturing or process-driven environments who is motivated by transforming processes, driving efficiency, and delivering measurable impact across an organisation. Ideally you will come from a Life Sciences, Biopharmaceutical background.
Requirements
- Practical experience in process improvement and change management
- Lean/Six Sigma or operational excellence expertise
- Strong skills in process mapping and redesign
- Experience leveraging IT systems and tools to improve business operations
- Ability to influence, collaborate, and drive adoption across virtual teams
Nice To Haves
- Life Sciences, Biopharmaceutical background
Responsibilities
- Lead change initiatives, embedding new ways of working across teams
- Map, document, and standardise processes, identifying inefficiencies and scalable solutions
- Apply Lean/Six Sigma or continuous improvement methods to drive measurable results
- Work with IT and tools to support operational improvements and governance
- Build business cases, track KPIs, and communicate improvements to senior stakeholders.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
