Operational Integrity (OI) Manager

JPI•Dallas, TX

7d•Onsite

About The Position

Operational Integrity exists to preserve the integrity of the project lifecycle as envisioned/defined, ensuring a well balanced approach to both technical and commercial outcomes that yield successful project delivery. This role is responsible for ensuring projects are set up correctly from the start and remain aligned through design, permitting, capital close, and construction operations. The Operational Integrity Manager drives accountability for the technical and operation integrity of projects from predevelopment through construction completion. This role ensures alignment across consultant teams, schedule milestones, internal project stakeholders, and field operations. This role drives cross-functional resolution of complex project issues in a timely manner to keep the project schedule on track. This role leads the development of a framework for drawing phases, milestone tracking, and documentation handoff, supporting JPI’s design and development goals while ensuring operational alignment. The position will report to the Director of Operational Integrity.

Requirements

Bachelor's or master's degree in architecture, engineering, construction management, or a related field.
7+ years of Experience including 2 of the following areas: development, design management and construction, preferably in the multifamily industry.
Excel, Bluebeam, and Procore.
Deep knowledge of project phasing, execution risks, and owner-driven design changes.
Proven ability to manage multiple teams and projects while ensuring quality and consistency.
Experience developing scalable tools and processes for design validation and documentation workflows.
Act as a representative and advocate of JPI’s culture and guiding principles
5 day (Monday-Friday)
Physical Co-location
Daily Collaboration

Responsibilities

Consultant Procurement Procure, contract, and maintain design and consultant services in coordination with various stakeholders.
Lead consultant onboarding (internal and external design teams) to establish scope clarity, financial control, deliverable expectations, and coordination standards.
Review and approve consultant billings to confirm alignment with progress and scope.
Internal Stakeholder Alignment Align weekly design agendas with design teams and ensure that design milestones are being held.
Facilitate external stakeholder and consultant coordination meetings.
Ensure alignment with planning, building systems, engineering, and architectural expression with operational and financial goals.
Facilitate the interior and exterior material selection process.
Ensure timely completion of branding and FFE meetings, leading to selections that align with rent comps identified in the Pre-IC phase.
Drawing Phasing & Development Milestones Aggregate and manage the Integrated Project Schedule (IPS) across development, design, dfx, preconstruction, and actively remove roadblocks in achieving targets.
Drive governance over milestone gates, ensuring pre-aligned outputs are met and mitigate risks before construction release.
Create and report out progress on dashboards for deliverable status across internal and external teams.
Owner Support Oversee the cross-functional design coordination and issue resolution process.
Perform timely technical and commercial validation of PCCO’s, and support resolution of issues keeping JPI’s best interest in mind.
Lead processes for project-based design changes, budget alignment, and deviations from design documentation and help drive timely resolution to not affect project schedules.
Serve as owner’s representative for construction and operations during active build, supporting fast-track decision-making for resolution of owner related RFIs, Submittals and field-driven revisions (after all preventative measures have been exhausted).
Set policy and procedures for address registration.
Finalize drawing coordination with external jurisdictions.
Other duties as assigned.