Operations Analyst

Red Tail Acquisitions•Irvine, CA

About The Position

The Operations Analyst serves as a centralized analytical and process optimization resource supporting the Hospitality, Residential, Marketing, and People Operations teams, with approximately 75% of focus dedicated to the Hospitality portfolio. This role exists to make our operating divisions operable at scale by identifying operational improvement opportunities, making data-backed recommendations, and helping automate workflows across the organization. This is a highly cross-functional, high-impact role designed for someone who thrives at the intersection of data, operations, systems, and strategy. The Operations Analyst will partner closely with senior leadership and functional teams to create performance visibility, improve operational effectiveness, and enable scalable growth.

Requirements

Bachelor’s degree in Business, Finance, Analytics, Operations, or related field
1 - 3+ years in operations analytics, financial analysis, or business intelligence
Advanced Excel / reporting tool expertise
Experience supporting multi-site or operationally complex organizations
Strong ability to interpret data and create usable tools for leaders
Experience improving workflows and reducing manual work
Excellent communication and partnership skills

Nice To Haves

Hospitality, real estate, or multi-unit operations experience
Exposure to Power BI / Tableau (as a user, not a developer)
Experience working with PMS, accounting, HR, and marketing systems
Process improvement or Lean mindset

Responsibilities

Create trusted, repeatable operational reporting for operations leadership
Redesign reporting and forecasting workflows to eliminate manual work
Interpret performance data and prepare leaders with insights
Define metric standards and reporting expectations across Hospitality and Corporate Support departments
Partner with the Data Analyst to ensure system outputs match operational needs
Support the “Clarity at Every Level” operating model
Own design and delivery of weekly and monthly reporting packages
Prepare performance insights for VPs and GMs ahead of reviews
Partner with Operations, Revenue, Marketing, and Finance to track performance drivers (KPIs)
Support budgeting, forecasting, reforecasting, and capital analysis efforts
Redesign how reports, forecasts, and scorecards are created and used
Eliminate manual data aggregation from leadership work
Create repeatable processes aligned to: Build > Test > Train > Refine
Reduce administrative burden across the portfolio
Define the data points and where source of truth lives
Support financial and performance review readiness
Translate reports into actionable recommendations
Improve consistency and transparency of reviews
Define reporting requirements for the Data Analyst
Document metric definitions and report usage
Ensure system outputs are usable and intuitive for operators
Partner with Systems, IT, and Business Solutions on workflow automation
Marketing performance and ROI reporting outputs
People Operations workforce and labor modeling outputs
Residential portfolio reporting support as needed