Operations Analyst

Akima, LLCHuntsville, AL
10hHybrid

About The Position

The Operations Analyst is responsible for reviewing and improving a company's operational processes, analyzing data, and providing recommendations to enhance efficiency and effectiveness. Examines and assesses solutions to problems and drafts procedures for improving operations. Secures information by interviewing employees and/or customers, reading reports, analyzing operations, determining project scope and recommendations in reports. Produces practical solutions by describing requirements, studying system or process capabilities, analyzing alternative solutions, and preparing system specifications, using statistical analysis, simulation, and optimization. Conducts training for employees and/or customers to use new or revised systems. Works with analytical teams on highly complex problems and works with employee teams to assist with implementation of proposals. Performs work independently. Considered a high-level specialist who regularly interacts and works with senior management. Uses advanced techniques, theories, and processes to complete work. Typically requires BA and 10-12 years.

Requirements

  • BA in Business OR related field OR 10-12 years of relevant work equivalent experience.
  • Proficient in MS Office
  • Must be able to effectively communicate in speech and written formats.
  • Must be a U.S. citizen
  • Must have a security clearance SECRET level or higher. (Preference will be given to those with an active clearance).

Responsibilities

  • Data Analysis: Collect and analyze operational data to identify trends, inefficiencies, and areas for improvement. This includes generating reports and key performance indicators (KPIs) to measure operational effectiveness.
  • Process Evaluation: Review existing policies and procedures and recommend changes to enhance efficiency. This may involve conducting time and motion studies, process mapping, and root cause analysis.
  • Collaboration: Work closely with management and cross-functional teams to implement new policies and procedures, ensuring alignment with organizational goals.
  • Problem Identification: Recognize operational challenges and potential issues, such as logistical constraints and staffing concerns, and discuss them with stakeholders.
  • Strategic Planning: Assist in the development of business plans and forecasts and contribute to strategic initiatives aimed at optimizing operations.
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