Entry Level Operations Associate $18/HR - IMMEDIATE HIRE

TEKsystems • Norwalk, CT

1d • $16 - $18 • Onsite

About The Position

IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED
GREAT JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT - FULL TRAINING PROVIDED
SHIFT: MONDAY - FRIDAY, FLEXIBLE BETWEEN 8AM-6PM (8 HOUR SHIFT) + MUST BE ABLE TO WORK EVERY OTHER SATURDAY
OVERTIME IS AVAILABLE, YOU WILL BE PAID TIME AND A HALF!
ON SITE: NORWALK, CT
Responsibilities:
As a Customer Service Representative at this organization, you will be responsible for managing a high volume of both inbound and outbound calls from potential customers. Your primary duties will include:

Requirements

• 2 years of office experience/customer service experience or Bachelors degree
• Ability to manage inbound phone calls
• Microsoft Office proficient
• Self starter
• Excellent communication skills

Responsibilities

• Handling inbound and outbound calls to engage with potential customers.
• Promoting and upselling services and products to drive business growth.
• Providing detailed information about our services and educating customers on how our offerings stand out from competitors.
• Closing sales by processing credit card payments over the phone.
• Accurately entering customer information into our database.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level