Operations Controls Data Manager

TAK Broadband•Sioux Falls, SD

16m•$80,000 - $95,000•Remote

About The Position

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking an Operations Controls Data Manager to join our team. In this role you will provide critical administrative and analytical support across Operations Controls, Safety, and Fleet functions. This role serves as a key liaison between departments, driving data-driven decision-making and operational excellence through comprehensive reporting, analysis, and process improvement initiatives.

Requirements

3+ years of experience in operations, data analysis, or administrative management
Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, macros) and strong PowerPoint skills
Experience with data visualization and analytics tools (Tableau, Power BI, or similar), including data mining and database management
Strong analytical, problem-solving, and process improvement skills with high attention to detail and data accuracy
Excellent organizational, time management, and written and verbal communication skills
Ability to work independently, manage multiple priorities, and collaborate cross-functionally
Prolonged computer and screen use for data analysis, reporting, and virtual meetings
Ability to operate standard office equipment and perform typing/data entry
Ability to lift up to 10 pounds occasionally
Visual acuity sufficient for extended computer and document review
Ability to travel up to 25% annually for meetings or training
Ability to work standard business hours with flexibility to meet deadlines and collaborate across time zones
Quiet, dedicated remote workspace with reliable high-speed internet
Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Nice To Haves

Bachelor’s degree in Business Administration, Operations Management, Data Analytics, or related field (preferred)
Experience with HSI, Penguin, or similar operational/safety management systems (preferred)

Responsibilities

Compile, analyze, and maintain operational performance metrics and KPIs across business lines
Develop and maintain dashboards tracking operational efficiency, productivity, and cost metrics
Monitor compliance with operational policies, procedures, and control standards
Generate regular and ad-hoc reports on operational performance
Track budget variance and process improvement initiatives
Maintain documentation of SOPs and control frameworks
Identify automation opportunities to streamline reporting processes
Collect and maintain safety data and repositories, ensuring data integrity
Track training compliance across all entities and business lines
Collaborate with department leaders to develop and maintain safety dashboards
Generate driver performance reports in coordination with Fleet
Provide data breakdown by Global, Entity, Business Line (C, D, F, W), Market/Customer, and Crew level
Track and report weekly Fleet R&M expenses
Prepare weekly PowerPoint presentations on fleet performance and costs
Work with fleet department to automate utilization reporting (daily, weekly, monthly)
Monitor budget vs. actual expenditures and identify variance trends
Other duties as assigned