Operations Coordinator_ Inside Logistics Sales support (Bilingual - Korean)

SBT Global•Duluth, GA

1d•$27 - $30•Onsite

About The Position

1. Management Reporting & Leadership Support Prepare reports and performance summaries for management review Support the Group Leader and Sales Team Leader in daily tasks and strategic initiatives Assist in sales performance tracking, revenue analysis, and business reporting 2. Customer Response & Pricing Quotation Respond promptly to customer inquiries and service requests Prepare freight rate quotations and pricing proposals Support rate negotiations and contract-related documentation 3. Inside Sales & Customer Account Management Conduct inside sales activities for existing and potential customers Manage and update CRM systems and sales databases Track sales pipeline progress and follow up on leads and opportunities 4. Customer Complaint Handling & Internal Job Support Follow up on customer complaints and coordinate resolutions Communicate with relevant departments to ensure timely issue resolution Support internal operational tasks related to sales orders and shipments 5. Cross-Functional Coordination (Sales & Operations) Coordinate communication between Sales and Operations teams Collaborate with Pricing, Legal, and Finance teams on business cases and contracts Support cross-departmental projects and new business implementation 6. Sales Materials & P&L Analysis Assist in preparing sales materials, proposals, presentations, and reports Conduct P&L simulations and profitability analysis using Excel Support pricing strategy evaluation and margin analysis 7. Market Research & Business Development Support Conduct market research to identify potential clients and industry trends Support partnership development and new business opportunities Assist in organizing client meetings and business development activities 8. Administrative & Process Improvement Support Provide daily administrative and operational support to Sales and Operations teams Contribute to improving internal workflows and productivity Support initiatives to enhance customer satisfaction and service efficiency

Requirements

Entry level or less than 3 years of logistics operation or sales support or business development support experience
Bachelor’s degree in Logistics, Business Administration, Supply chain management, Marketing or a related field.
Excellent written and oral skills (English/Korean) required
Strong organizational and multitasking skills
Excellent communication and interpersonal skills.
Proficient in Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus.
Self-motivated, team-oriented, and adaptable to a fast-paced environment.
Willingness to expand knowledge of logistics industry