Operations Data Analyst II, On-Site Services

One Workplace•San Jose, CA

14h•Onsite

About The Position

We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other – and our clients – like family. Over the past 100 years, we haven’t forgotten who we are, and we’ve never stopped changing. From big city skyscrapers to the West Coast's premier universities and medical facilities, we design insightful workspaces with the latest technology to provide our clients with an environment that embodies their image and encourages success. Our drive and dedication to providing our clients with innovative spaces and solutions have helped us expand our footprint, and now it is time to expand our team. One Workplace is committed to the development of empathetic leaders, diversification of talent, and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. The Operations Data Analyst supports and contributes to business analytics projects and processes to provide data-driven insights related to business performance. The projects are used to advise and develop strategies for operational improvements and future business initiatives. Uses statistical methods, modeling, analytical methodologies, and data analysis to develop and deploy tools, including dashboards, infographics, reports, and models to inform and support decision-making. Develops a good understanding of the business's model, objectives, issues, and challenges by interacting and collaborating with users and stakeholders.

Requirements

Bachelor’s Degree from an accredited college or institution
4 years of experience in data and analytics
Knowledge of Warehouse and Inventory Control functions and reporting needs
Exemplary verbal and written communication skills
Ensured accuracy and consistency through a meticulous approach to data analysis and reporting.
Must be able to analyze and problem-solve, even with significant ambiguity
A firm understanding of deadlines and can demonstrate a sense of urgency
Proven ability to launch and maintain data systems
Ability to work on and track multiple projects simultaneously
Technically savvy and able to ramp up on new analytic opportunities quickly
Must have organizational, planning, time-management and problem-solving skills
Ability to develop creative solutions to operational issues and new demands
Embraces effective decision-making skills, good judgment and can bring closure to problems
Comfortable working with Google Docs and Microsoft Office in the same environment
Seeing, hearing, color perception, and clear speech
Ability to move distances within the office and warehouse
Complex reading and writing, good math skills

Nice To Haves

Experience or knowledge with industrial engineering is a plus
Proficient in Google Suite; Data Studio, Tableau, and Power BI a plus

Responsibilities

Mines, processes, visualizes, and analyzes internal and external data using key performance indicators, business results, industry sources, competitor intelligence, and customer information
Applies analytical skills to proactively identify and resolve operational concerns, such as inefficiencies, bottlenecks, or areas for improvement.
Formulates techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
Identifies and executes on opportunities to build efficiencies through streamlining data-related operational processes
Presents data points through dashboards and centralized reporting to quickly highlight performance and opportunities
Implements efficient and secure procedures for data handling and analysis with attention to all technical aspects
Establishes rules and procedures for data sharing with upper management, external stakeholders, etc.
Supports others in the daily use of data systems and ensures adherence to company standards and security measures
Utilizes critical thinking to determine specific data applications based on the project and business needs
Produces reports and performs data extraction as needed
Monitors and analyzes information and data systems, while evaluating their performance to discover ways of enhancing them (new technologies, upgrades etc.)
Ensure digital databases and archives are protected from data loss
Troubleshoot data-related issues and authorized maintenance or modifications as they pertain to platforms used by the warehouse team
Provides training to the team on data-related tracking, functions, and process updates as needed
Supports tasks that are asked of by Operations Management