Operations Document Processor / Scanner

Smart Data Solutions LLC • Eagan, MN

140d

About The Position

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for Mailroom Document Processors / Scanners to join our team! The role involves document processing, including opening, sorting, batching, and quality control of documents in a timely manner. Responsibilities also include preparing documents for scanning, ensuring compliance with Hi-Trust certification requirements, and maintaining confidentiality of PHI. The position requires attention to detail and the ability to lift 45 pounds, as well as the capability to remain stationary for 50% of the time. Scanner operating duties include scanning, archiving, and quality control of documents, troubleshooting scanner issues, and ensuring productivity levels align with performance standards.

Requirements

• Strong organizational skills and attention to detail
• Manages time effectively and is dependable
• Communicates effectively
• Computer literacy
• Ability to perform other basic office duties as assigned

Responsibilities

• Opening, sorting, batching and quality control of documents in a timely manner
• Preparing, verifying, and counting documents for scanning
• Preparing documents for scanning by unfolding/uncreasing, taping, removing rubber bands, or unstapling documents
• Fixing tears and making copies of documents, if needed
• Following proper sorting method with appropriate cover sheets as trained
• Ensuring Hi-Trust certification requirements are met
• Properly identifying P.O. Box, client name, and patient name on documents
• Processing incoming mail based on customer required instructions
• Ensuring assigned work is completed to align with customer service level agreements
• Ensuring that all PHI is kept confidential
• Complying with the Acceptable Use Policy
• Scanning when business need arises
• Performing Scanner Operating duties when business needs arise
• Maintaining acceptable levels of productivity to align with performance standards
• Performing all tasks assigned with great attention to detail and in a timely manner

Benefits

• A company culture that values forward thinking, collaboration, and fairness
• Professional development and growth-oriented workplace
• Generous benefits including health insurance, short-term, and long-term disability
• 401(k) with a company match
• Work-life balance with competitive paid time off package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees