Operations Engineer

Boostlingo

5d • Remote

About The Position

As an Operations Engineer, you will manage the infrastructure that supports Boostlingo’s EHR integrations and healthcare-adjacent systems. You will work closely with engineering, security, and product teams to ensure our infrastructure is:
Managed entirely as code
Secure and auditable
Observable and predictable
Designed for regulated healthcare use cases
This role requires a strong operational mindset and experience running infrastructure where stability matters more than novelty.

Requirements

• 3–5+ years of hands-on experience in infrastructure, systems, or operations engineering
• Strong experience with Infrastructure as Code, particularly Terraform
• Solid experience with Docker and containerized workloads
• Deep understanding of AWS infrastructure and networking, including:
• VPC architecture
• VPNs and private connectivity
• Load balancers (ALB/NLB)
• DNS and routing
• Hands-on experience with observability and monitoring tools, such as:
• New Relic
• Datadog
• ThousandEyes or equivalent synthetic monitoring tools
• Experience operating infrastructure in regulated or security-sensitive environments
• Strong written and verbal communication skills
• Ability to clearly explain infrastructure decisions to both technical and non-technical audiences
• A pragmatic, operations-first mindset with a bias toward reliability and correctness

Nice To Haves

• Direct experience supporting EHR integrations or healthcare platforms
• Familiarity with HL7 or healthcare messaging workflows
• Experience with GitOps-style infrastructure workflows
• Experience with configuration management tools such as Ansible
• Exposure to multi-account AWS environments
• Experience participating in audits or compliance reviews (HIPAA, SOC2)

Responsibilities

• Design, deploy, and maintain cloud infrastructure using Infrastructure as Code (Terraform)
• Own infrastructure supporting EHR integrations and healthcare data exchange workflows
• Manage AWS infrastructure including networking, compute, storage, and connectivity services
• Build and maintain Docker-based workloads, including image lifecycle management and security patching
• Design and operate secure network architectures (VPCs, VPNs, load balancers, routing, DNS)
• Implement and maintain observability platforms (e.g., New Relic, Datadog, ThousandEyes)
• Define meaningful alerts, dashboards, and monitoring strategies for infrastructure health
• Apply least-privilege IAM, secrets management, and access controls
• Support HIPAA, SOC2, and healthcare compliance efforts, including audits and remediation
• Participate in infrastructure-related incident response and root-cause analysis
• Improve operational reliability through standardization, automation, and documentation
• Collaborate with engineering teams while maintaining clear ownership of infrastructure concerns

Benefits

• Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)
• Hybrid/Remote working arrangements
• Competitive compensation and robust benefits offerings, including 401(k) plan with match!
• Flexible PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed