Operations Excellence Intern

OTG • New York, NY

1d • Hybrid

About The Position

For more than 25 years, On the Go has been bringing fresh energy to airports by blending world class hospitality, award winning dining, and forward-thinking technology. With over 300 unique dining and retail concepts across North America’s busiest airports, we’re passionate about creating exceptional guest experiences—powered by our incredible Crewmembers. At On the Go, people truly come first. We invest in our teams, celebrate individuality, and foster growth in an exciting, fast-paced environment where everyone can shine.
At On the Go, how we work matters just as much as what we do. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide our decisions every day. We’re committed to creating an inclusive, safe, and engaging workplace where integrity, respect, and collaboration lead the way.
OTG,you will be Assisting with documentation and organization of operational processes and standards. Supporting tracking of improvement initiatives, action items, and deliverables. Assisting with data cleanup, basic analysis, and preparation of summaries or reports. Supporting process mapping and identification of efficiency opportunities. Assisting with development and updates to the Food Lover’s Guide, including data gathering, organization, and coordination with cross-functional teams. Supporting onsite operational observations and documentation at select airport locations, as appropriate

Requirements

• Passionate about learning, leadership development, and building strong organizational culture through standardization of processes.
• Highly organized and love turning information into clear, structured resources.
• Excited to help improve OTG’s knowledge food menu.

Responsibilities

• Assisting with documentation and organization of operational processes and standards.
• Supporting tracking of improvement initiatives, action items, and deliverables.
• Assisting with data cleanup, basic analysis, and preparation of summaries or reports.
• Supporting process mapping and identification of efficiency opportunities.
• Assisting with development and updates to the Food Lover’s Guide, including data gathering, organization, and coordination with cross-functional teams.
• Supporting onsite operational observations and documentation at select airport locations, as appropriate

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed