Operations Intern - Canopy by Hilton
About The Position
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Operations Internship Opportunity - Canopy by Hilton We are on the lookout for an Operations Intern to join the team at one of our esteemed hotels - the Canopy by Hilton located in Downtown Grand Rapids! Ideal candidates are students currently enrolled in a Hospitality program or those interested in pursuing a career in Hotel/Hospitality Management. This rotational internship emphasizes hotel operations, providing hands-on experience in various departments, including: Front Desk Housekeeping Valet This comprehensive exposure will offer insights into the inner workings of a hotel. Additionally, interns will have the chance to shadow leaders and managers while taking on special projects to deepen their industry knowledge. What you will gain: Practical experience in essential frontline hospitality roles Ongoing coaching and feedback to support your growth and development throughout the program A training and development program focused on your personal and professional advancement, along with the vital skills required to thrive in the hospitality industry Successfully completing the program may open doors to future internships or full-time roles within our company.
Requirements
- Pursuing a degree or certification in the hospitality industry or related field
- Excellent written and verbal communication skills
- Ability to work a flexible schedule based on the hotel business demands
- Must have unrestricted work authorization in the US
Nice To Haves
- Customer service experience is preferred
Responsibilities
- Flexibility in working various entry-level service positions within the property
- This position will rotate between front office, housekeeping and valet
- Understanding of daily hotel operations, policies, procedures, and internal rules, including brand-specific procedures and rules
- Provide the highest quality of service to the guests
- Ensure that all the school-specific internship program requirements are met. Please note - program may be flexible to meet specific internship requirements
- Additional departments/roles may be added based on business needs
- Attend to and anticipate guest's needs
- Attend regular meetings with the General Manager to track progress and growth
- Maintain a clean and safe work environment
- Perform any other duties or projects as assigned by the General Manager
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
