Operations Intern - Courtyard Mt. Pleasant CMU

Lodgco Hospitality•Mount Pleasant, MI

23h

About The Position

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Internship Opportunity - Courtyard by Marriott Mt. Pleasant We are on the lookout for an Intern to join the team at one of our esteemed hotels - the Courtyard Mt. Pleasant located on Central Michigan University's campus! Ideal candidates are students currently enrolled in a Hospitality program or those interested in pursuing a career in Hotel/Hospitality Management. This rotational internship emphasizes hotel operations, providing hands-on experience in various departments. The program will include: Experience in key hotel frontline positions for a semester or 10-week period Cross-departmental rotation: Front Office, Housekeeping, Food & Beverage, and Sales A Platform for aspiring hospitality professionals to learn from the experts What you will gain: Practical experience in fundamental frontline hospitality positions Consistent coaching and feedback will be provided to assist in your growth and development throughout and after the program Our training and development program is centered on your personal and professional growth, as well as the essential skills needed to excel in the hospitality industry

Requirements

Pursuing a degree or certification in the hospitality industry or related field
Excellent written and verbal communication skills
Ability to work a flexible schedule based on the hotel business demands
Must have unrestricted work authorization in the US
Satisfactory criminal background screening required
Valid driver’s license with safe driving record may be required
ability to walk, kneel, stoop, bend, and lift up to 50 pounds

Nice To Haves

Customer service experience is preferred

Responsibilities

Flexibility in working various entry-level service positions within the property
This position will rotate between front office, housekeeping, food & beverage outlets and/or sales
Understanding of daily hotel operations, policies, procedures, and internal rules, including brand-specific procedures and rules
Provide the highest quality of service to the guests
Ensure that all the school-specific internship program requirements are met. Please note - program may be flexible to meet specific internship requirements
Additional departments/roles may be added based on business needs
Attend to and anticipate guest's needs
Attend regular meetings with the General Manager to track progress and growth
Maintain a clean and safe work environment
Perform any other duties or projects as assigned by the General Manager