Operations Intern

Greylock Federal Credit Union • Pittsfield, MA

10h • $20 • Onsite

About The Position

We are guided by our IDEA principles – Inclusion, Diversity, Equity, and Accessibility – to support a workforce that reflects our community.

Our principles support Greylock’s mission and our goals of building a diverse workforce – reflecting multiple identities – and supporting the diverse communities we serve. We strive to ensure that the spaces in which we work and community members we engage are inclusive.

Under the supervision of the department head and/or assigned supervisor performs a variety of tasks related to department and Credit Union goals in conformance with established policies, strategies and procedures.

Requirements

• Teller - Intern
• Newly graduated high school students with intentions of attending college in the fall.
• Recent high school graduates thinking about their options looking to explore different career fields.
• Students are eligible up until they graduate college.
• Support Staff - Intern
• A college-age student, who has completed at least one year of college.
• May return at this status for a maximum of two consecutive summers. Second year is not guaranteed.
• Students are eligible up until they graduate college.

Responsibilities

• Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures.
• Regularly attends and participates in Greylock intern activities including but not limited to soft skills forums, intern meetings, committee meetings, and send off ceremony.
• Provides support and input on department tasks and projects as assigned by supervisor.
• Maintains knowledge of Credit Union’s overall vision, values, and services offered to members.
• Identify the root cause of balancing discrepancies, troubleshoot posting errors, resolve exceptions efficiently and post loan closing system errors and correct them promptly.
• Generate and review daily, weekly, and monthly servicing reports
• Support Business Officers with Site Visits, billing questions, escrow activity, loan research, and audit packages.
• Receive, verify, and process ATM deposits
• Process outgoing and incoming image cash letters and handle adjustments.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed