Operations Lead Supervisor - TForce Freight
About The Position
This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and improve service level results. The Service Center Supervisor oversees staff within the department. Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency—delivering more solutions and more results at every turn.
Requirements
- U.S. citizen or otherwise authorized to work in the U.S.
- High school diploma, GED, or international equivalent
- Strong communication skills
Nice To Haves
- Bachelor's Degree (or internationally comparable degree)
- Previous dock operations experience
- Supervisory experience in the transportation industry
Responsibilities
- Work with other managers to coordinate hiring and promotion decisions.
- Work with other managers to ensure adherence to labor agreements and address grievances.
- Participate in new hire orientation meetings and conduct safety and quality training.
- Determine employee training needs and provide feedback and support.
- Conduct performance evaluations and resolve individual and group performance issue.
- Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations.
- Coaches and develops others using career development processes and tools.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
