Operations Lead

Gateway Services Inc•Paso Robles, CA

12d•$19 - $25•Onsite

About The Position

The Operations Lead, reporting into the Operations Care Center Manager, is responsible for the day-to-day operations of the Operations Team Members and ensuring that all functions are carried out in a safe manner. Other responsibilities include assisting with other operational duties, troubleshooting machine basic performance, adjustments and additional resources as required.

Requirements

Minimum 24 months in an Operations Team Member role or service industry
High School Diploma or equivalent
Valid Driver License by be required
Demonstration of working independently with minimal supervision, meeting scheduled timelines and budgets
Demonstrated ability to identify key issues and propose practical solutions.
Demonstrated ability to plan, prioritize and execute activities and projects.
Effective problem-solving and time management skills
Effectively communicate, written and verbal
High level of integrity and worth ethic
Strong attention to detail
Strong interpersonal skills with the ability to maintain relationships with team members

Responsibilities

Follow policies, procedures and service systems to meet the goals of the department
Manage timelines for various projects, ensuring they are completed accurately and efficiently
Perform various duties including, but not limited to, loading and unloading crematoriums, processing cremains and quality control, paw prints
Shop maintenance, back up customer service rep/ driver, client care and communicating status to clinics.
Assist in developing or transitioning clinic relationships.
Perform other duties as required
Assisting and supporting CCM in their duties

Benefits

Pay range: $19.00–$25.00/hr + overtime eligibility
Employee referral program – bring great people into our family and earn rewards
Medical, Dental, and Vision Plans with low co-pays designed to support you and your family
Company-paid Life, AD&D and LTD insurance for all full-time employees.
Critical Illness, Accident, and Pet Insurance available as voluntary benefits
401(k) with employer match – we invest in your future
Great Hearts and Minds Program – limited annual subsidy for your dependents’ education
Tuition assistance – up to $2,000 for approved education courses
Grow with Gateway Program – access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP)
Established Talent Management practices allows our employees to thrive and grow while in our employ
Employee wellness and support programs accessible in an established Employee Assistance Program
Paid holidays and PTO so you can rest, recharge, and enjoy time with family
Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity
Sustainability is as important to us as it is to those communities that we serve
Opportunity to do something meaningful with your life - Support others in their time of need.