Operations Lead

Propeller Consulting•Denver, CO

6d•$82,500 - $102,000•Hybrid

About The Position

Propeller is a people-focused management consulting firm that helps organizations accelerate transformation and move forward faster. We work with clients to solve complex problems, clear hurdles, and bring transformation to life—building the momentum needed to make change stick with solutions that are right-sized, scalable, and built to last. Our teams bring a mix of strategic thinking and practical know-how across strategy, enterprise technology, and organizational effectiveness. We collaborate closely with clients, adapt quickly to their needs, and show up ready to do the work together. Our clients are typically large and mid-sized organizations in the retail, technology, public sector, and energy and utility industries. These are the spaces where we drive the most impact, but our experience spans many others. We have offices in Portland, San Francisco, and Denver, and work with clients across the country. Propeller may be the place for you if you're energized by solving hard problems, guiding leaders and teams through change, and making progress that sticks. You're curious, collaborative, and resilient—with the grit to keep moving forward, even when the path is ambiguous, and the answers aren’t clear. As an Operations Lead, you’ll play a critical role in keeping Propeller running smoothly and moving forward. Reporting to the Director of Operations, this role blends office leadership, internal project management, and operational support across the firm. You’ll serve as the Denver office anchor, support staffing and resourcing efforts across the firm, and act as a project manager for a range of internal initiatives that help our consulting teams do their best work. This is a highly visible, hands-on role for someone who thrives on variety, ownership, and collaboration.

Requirements

3–5 years of relevant experience in operations, project management, office management, or a related role
Strong project management and organizational skills, with the ability to juggle multiple priorities
Comfort working with ambiguity and shifting between tactical and strategic work
Advanced skills in Microsoft Office; comfort learning new tools
Strong communication skills and the ability to coordinate with multiple stakeholders
Willingness to lean in and support all aspects of the business
Availability to work occasional evenings to support events and ensure smooth execution and great experiences
Legal authorization to work in the U.S.

Nice To Haves

Experience in a professional services or consulting environment
Experience with staffing, resourcing, or capacity planning tools
Event planning or office engagement experience
Bachelor’s degree

Responsibilities

Serve as the primary point of contact for the Denver office, ensuring a professional, welcoming, and well-run workplace
Oversee day-to-day office operations, including vendor management, supplies, facilities coordination, and general logistics
Manage office-related budgets with an eye toward cost-effectiveness and employee experience
Support onboarding and offboarding for Denver-based employees, helping new hires feel connected to Propeller from day one
Partner with People and Operations teams to support local culture, engagement, and events
Serve as a project manager for internal projects, including software implementations and firmwide initiatives
Includes defining project plans, timelines, and deliverables; developing process maps; track progress and drive accountability
Coordinate across teams and leaders to ensure alignment and momentum
Prepare updates, materials, and summaries to support decision-making and visibility
Proactively identify risks, dependencies, and opportunities to improve execution
Support staffing using our staffing tool, helping ensure accurate data, smooth workflows, and clear communication
Assist with resourcing coordination, tracking, and reporting across teams
Partner with consulting leadership and operations to support capacity planning and internal resourcing initiatives
Help maintain process documentation and identify opportunities to improve staffing-related workflows