Operations Manager 1, Multi-Service

Sodexo • Mount Dora, FL

2d

About The Position

Sodexo Seniors is seeking a Multi-Service Operations Manager to join our premier senior living account Waterman Village in Mt. Dora, Florida, nearby Orlando. This upscale Continuing Care Retirement Community (CCRC) embodies the true spirit of community where Residents enjoy the security of a worry-free lifestyle.
This Operations Mgr is directly responsible for managing a team of approx 40 employees with the day-to-day operations of Housekeeping, Laundry and Maintenance services. Previous EVS management experience in a senior living or hospital setting is an added plus! Bilingual candidates preferred.
To learn more about Waterman Village: Waterman Village
What You'll Do
have in-depth knowledge of housekeeping and laundry procedures;
develop and motivate a team to exceed the expectations of clients and residents;
monitor results and have a safety driven focus;
have exceptional client service mentality and executive presence;
be responsible for driving resident satisfaction scores;
provide a clean and safe environment for resident, visitors and staff.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
previous housekeeping, laundry and maintenance mgmt experience required, preferably in a seniors or hospital environment;
experience in infection control protocol;
ability to develop and motivate team members to exceed the expectations of the client and the residents in service and technical execution of a housekeeping system;
possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
have experience effectively managing projects within agreed upon timelines;
are proficient with computers and other technology.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Requirements

• previous housekeeping, laundry and maintenance mgmt experience required, preferably in a seniors or hospital environment
• experience in infection control protocol
• ability to develop and motivate team members to exceed the expectations of the client and the residents in service and technical execution of a housekeeping system
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
• have experience effectively managing projects within agreed upon timelines
• are proficient with computers and other technology

Nice To Haves

• Previous EVS management experience in a senior living or hospital setting is an added plus!
• Bilingual candidates preferred.

Responsibilities

• have in-depth knowledge of housekeeping and laundry procedures
• develop and motivate a team to exceed the expectations of clients and residents
• monitor results and have a safety driven focus
• have exceptional client service mentality and executive presence
• be responsible for driving resident satisfaction scores
• provide a clean and safe environment for resident, visitors and staff

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager