Operations Manager (26. 27 School Year)

KIPP•St. Louis, MO

8h•$70,000 - $90,000

About The Position

The Manager of Operations is the school’s execution owner for core operational systems that enable high-quality teaching and learning. This role ensures reliable front office operations, accurate student information systems, strong attendance and enrollment processes, and well-coordinated day-to-day logistics that support students, families, and staff. Reporting to the School Leader (Principal), the Manager of Operations partners with school leadership and regional operations to implement established systems with fidelity, maintain high standards of accuracy and customer service, and resolve operational breakdowns in real time.

Requirements

Strong organizational skills, ensures things are always neat, clean, and orderly
Task Prioritization skills
Workflow coordination
Documentation management
Calendar & logistics coordination
Key indicators of a strong, excellent K-12 school based operational system
Project management
Logistical assessments and ability to troubleshoot data or system discrepancies
Demonstrated experience managing school-based operational systems (attendance, SIS, enrollment, front office workflows)
Strong organizational and project management skills
Ability to manage competing priorities in a fast paced environment
Bachelor's Degree (or equivalent experience)
Strong communication skills and a customer-service mindset
Experience using Student Information Systems and office technology

Nice To Haves

Prior operations leadership in a school setting
Experience in network school environments
Project management training or certification

Responsibilities

Own daily execution of front office operations and Student Information System (SIS) accuracy, ensuring compliance with school, regional, state, and federal requirements.
Lead attendance execution (tardies, early dismissals, daily attendance processes) and coordinate timely family follow-up.
Execute enrollment, re-enrollment, and withdrawal processes with accurate documentation and data tracking.
Maintain organized, audit-ready student files and compliance documentation.
Support assessment logistics and data entry in coordination with school leadership.
Execute daily arrival and dismissal systems; maintain accurate transportation rosters and issue logs.
Communicate day-to-day transportation updates to families and staff; escalate vendor issues to school leadership or regional operations (does not own vendor management).
Serve as a primary point of contact for families, delivering clear communication and responsive customer service.
Maintain effective school communication systems (calls, messages, family-facing tools).
Ensure front office readiness and professional, welcoming school entry experience.
Execute purchasing and inventory processes in alignment with regional procedures.
Coordinate with vendors (food service, custodial, technology) for daily operations and escalate issues appropriately.
Maintain organized shared spaces and operational readiness to protect instructional time.
Partner with school leadership to ensure operations align to academic and culture priorities.
Support schoolwide events and assessments through logistics and documentation.
Uphold school norms and contribute to a positive, respectful school environment.

Benefits

$0 deductible healthcare plan option, including medical, vision and dental.
Employer Paid Short Term Disability.
$50,000 life insurance policy at no cost to the employee.
Retirement plan through PSSRSSL with an employer match up to 14% and an optional 403b as a supplement to our pension program
Employee Recognition: When we succeed together, we celebrate together with our annual gala award ceremony, holiday party, and more!
Public Service student loan forgiveness program qualified employer.
Ongoing professional development.
Paid leave for illness, personal days, bereavement, jury duty, and military-related leave
Paid parental leave for new families
Paid holidays, as well as a one week Thanksgiving break, a two-week winter break, a week-long spring break
Wellness days provided throughout the year
Weekly coaching sessions
Weekly school-based professional development
Five in-person PD days during the year for all KIPP St. Louis teachers