Operations Manager

Voyant BeautyElkhart, IN
6h

About The Position

The Operations Manager is responsible for overseeing daily operations within the facility, ensuring efficient and effective processes that meet production goals while adhering to safety, quality, and regulatory standards. This role involves strategic planning, resource allocation, and team leadership to drive continuous improvement initiatives, enhance operational performance, and support organizational objectives.

Requirements

  • Bachelor's Degree in Business Administration, Operations Management, or a related field. (Required)
  • 4-6 years Supervisory or management experience leading cross-functional teams. Experience in Cosmetics, Personal Care, OTC and/or food and drug preferred. (Required)
  • 4-6 years Experience in operations management or a related field, preferably in a manufacturing or production environment. (Required)
  • 4-6 years Experience in Cosmetics, Personal Care, OTC and/or food and drug preferred ()
  • 4-6 years Previously responsible for the safety, quality, production, cost, people management of a manufacturing setting ()
  • Understanding of operational processes and best practices in a manufacturing environment. (High proficiency)
  • Proven leadership skills with the ability to motivate and develop teams effectively. (High proficiency)
  • Excellent problem-solving and decision-making abilities to address operational challenges. (High proficiency)
  • Proficiency in data analysis and performance metrics to drive operational improvements. (High proficiency)
  • Communication and interpersonal skills for effective collaboration across departments. (High proficiency)
  • Lead successful meetings. (High proficiency)
  • Successful development of systems and underlying processes (High proficiency)
  • Ability to work efficiently under tight timelines and achieve results, while maintaining high quality (High proficiency)
  • Excellent analytical, teamwork, customer service and leadership skills (High proficiency)
  • Proficient in MS Office and operational management software. (Medium proficiency)
  • Familiarity with budgeting and financial management principles. (Medium proficiency)

Responsibilities

  • Oversee daily operations to ensure production targets are met efficiently while maintaining high safety and quality standards.
  • Develop and implement operational strategies and initiatives to optimize resource utilization and enhance productivity across the facility.
  • Lead and mentor a diverse team, fostering a culture of continuous improvement, collaboration, and accountability.
  • Monitor and analyze key performance indicators (KPIs) to identify trends, address issues, and implement corrective actions as necessary.
  • Manage budgets, forecasts, and operational costs to ensure financial performance aligns with organizational goals.
  • Analyze process workflow, employee and space requirements and equipment layout; implement changes.
  • Serve as a primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. Communicate customer issues with the operations team and devise ways of improving customer experience, including resolving problems and complaints.
  • Collaborate with other departments to align operational strategies with overall business objectives.
  • Conduct regular audits and inspections to ensure compliance with safety and regulatory standards.
  • Provide training and development opportunities for staff to enhance skills and capabilities.
  • Participating in and/or lead investigations around quality, safety and performance.
  • Participating in and/or lead candidate interviews.
  • Participating in customer or regulatory audits.
  • Prepare reports and presentations for senior management regarding operational performance and improvement initiatives.
  • Some duties may vary slightly by location.
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