Operations Manager| Full-time | Ford Wyoming Center

Oak View Group•Casper, WY

1d•$55,000 - $60,000

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary This Operations Manager reports to the Director of Operations and is responsible for assisting in the administration, planning, budgeting, and direction for the operations of the Center, including back-of-house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost-efficient program by controlling the Operations budget, and performs related day-to-day responsibilities as required. Coordinates all elements of facility operations including budgeting, purchasing, directs the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control. The manager will serve as the facility safety chairman to maintain a safe and secure facility for the public and employees.

Requirements

Bachelor’s degree from an accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
Minimum of 3-5 years’ experience in an operations position in the arena, convention center, or public assembly facility with knowledge of setup/housekeeping and event coordination, including progressive supervisory responsibility.
Familiarity with OSHA requirements.
Strong interpersonal skills required, including excellent verbal and written communication skills in the English language.
Self-motivated with excellent organizational skills.
Strong verbal and written communication skills.
Must be able to work a flexible schedule, including early mornings, evenings, overnights, weekends, holidays, and an extended number of consecutive days.
The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time.
The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

Responsibilities

Assists the Director of Operations in the overall daily operation and maintenance of the facilities.
Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor work flow; review and evaluate work products, methods, and procedures.
Select, train, motivate, and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Coordinate and review the work plan for changeover, facility maintenance, and operations; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures.
Coordinate labor hours for staff and temporary workers. Report labor allocations to the Director of Finance.
Participate in the development and administration of the Operations budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
Coordinate facility arrangements and monitor the work of contractors, including equipment rental and borrowing City/County equipment. Report any issues to the Director of Operations immediately.
Ensure staff are working safely, efficiently, and are aware of proper safety guidelines.
Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
Maintain hazardous materials communication program, material safety data sheets, and required records and permits; maintain knowledge of changes in pertinent Federal, State, and Local regulations.
Develop and maintain an accurate record-keeping system, including equipment maintenance and inventory logs.