Operations Program Coordinator

Integra Partners • Troy, MI

1d • $65,000 • Remote

About The Position

The Operations Program Coordinator serves as a strategic advisor and operational partner, ensuring alignment between the COO’s priorities and organizational execution. This role combines project leadership with analytical expertise to ensure successful execution of initiatives, improves operational efficiency, scalability, and organizational performance to drive long term strategy.

Requirements

• Bachelor’s degree in Business, Finance, Operations, or related field.
• 1-3 years of experience in project management, business analysis, or operations.
• Strong analytical and problem-solving skills.
• Proficiency in project management tools and data visualization platforms.
• Excellent communication and stakeholder management abilities.

Nice To Haves

• Experience in healthcare or corporate operations is a plus.

Responsibilities

• Partner with the COO to define and implement operational strategies aligned with corporate objectives.
• Track progress on strategic initiatives and ensure timely delivery of key milestones.
• Assist the COO in evaluating business processes and recommending improvements.
• Support strategic planning efforts, including modeling and forecasting.
• Provide guidance and oversight for projects within Service Operations, Production Management, Medical Management, and Service Excellence.
• Identify and resolve operational bottlenecks to improve scalability and efficiency.
• Collect, analyze, and interpret operational data to identify trends, gaps, and opportunities.
• Draft and manage internal and external communications on behalf of the COO.
• Prepare presentations, reports, and updates for executive leadership and board meetings.
• Track KPIs and provide actionable insights to the COO.
• Coordinate leadership summits, operating committee meetings, and strategic reviews.
• Develop agendas, manage materials, and ensure accurate follow-up on action items.
• Act as liaison between the COO and senior leadership teams to ensure alignment and accountability.
• Foster collaboration across departments to achieve organizational goals.
• Facilitate communication between the COO and project teams.
• Lead or support high-priority projects that enhance operational performance and organizational growth.
• Develop project plans, timelines, and deliverables; monitor progress and mitigate risks.

Benefits

• Competitive compensation and annual bonus program
• 401(k) retirement program with company match
• Company-paid life insurance
• Company-paid short term disability coverage (location restrictions may apply)
• Medical, Vision, and Dental benefits
• Paid Time Off (PTO)
• Paid Parental Leave
• Sick Time
• Paid company holidays and floating holidays
• Quarterly company-sponsored events
• Health and wellness programs
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level