Operations Program Lead (Onsite - Puerto Rico)
About The Position
Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. We’re seeking an experienced Operations Program Lead to join our Operation Program Management Team. The Operations Program Lead will be the focal multi-functional professional for several programs. The Operation Program Lead will be responsible for the performance of the family of products under the assigned Programs / Value Streams, ensuring assigned programs issues are attended and resolved with a high sense of urgency. This position is based at our Santa Isabel, PR location. You must be residing in Puerto Rico at the time of starting employment. Relocation is not offered.
Requirements
- Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience
- Demonstrated professional or educational experience communicating in English and Spanish (verbal and written)
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
Nice To Haves
- Self-starter and experience of driving a cross functional team to deliver to tight timelines, while still being able to manage effective relationships
- Network with internal and external personnel in area of expertise on program issues
- Represents organization as a primary contact on key issues
Responsibilities
- Prepare recovery plans for all overdue Part Numbers under the assigned programs. Recovery plans must include robust actions, with multi-functional owners, and due dates
- Present and articulate recovery plans and paths forward to Leadership (internally and externally) during Customer Reviews and other engagements
- Track assigned programs’ performance to reduce the impact to our customers
- Lead and prepare for customer visits. Ensure there are well planned schedules to attend all our customer’s requests during the visit
- Coordinate with the Operations and Planning Teams to ensure alignment on critical commitments to our customers
- Proactively provide customer urgent priorities visibility to our Operations, Engineering, Quality, Materials and other functions to prevent escalations as much as possible
- Work hand to hand with Engineering / Technical Planning to ensure Engineering Changes (ECs), Deviations, Change Requests (CRs), and any other configuration change is implemented in a timely manner to prevent supply gaps and customer impacts
- Conduct periodic meetings with the customer for program reviews
- Work with other OPMs / VSLs and functional leads to ensure the appropriate priority and are aligned with customer commitments
- Receive minimal instruction on day-to-day work assignments. Plans, schedules, and arranges own activities in accomplishing objectives
Benefits
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds
- Participation in the Employee Scholar Program (ESP)
- Life insurance and disability coverage
- Employee Assistance Plan, including up to 8 free counseling sessions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
