Operations Quality Supervisor - 1st Shift

GXO Logistics•Forest Park, GA

36d

About The Position

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday, 8:00am - 5:00pm We’re always on the lookout for leaders who take pride in their work and show dedication to their job. As the Operations Quality Supervisor, your attention to the small details and strong work ethic will ensure our operations continue to run smoothly. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and GXO. Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

Requirements

2 years of relevant work experience
To meet government and federal law program requirements which requires U.S. citizen status
Active Secret Level Security Clearance issued by the U.S. State Department or willingness to obtain it
Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends. Must be available 24 hours to cover all shifts and receive calls for assistance

Nice To Haves

Bachelor's degree in Logistics or related field
2 years of managerial/supervisory experience
Experience in quality assurance, regulatory compliance and reporting
2 years of export shipment/ITAR/Classified knowledge experience
Hazmat and Dangerous Goods certification or ability to attain associated certifications
Bilingual English/Spanish
Experience in an AS9100 or ISO environment
Warehousing or Third-Party Logistics (3PL) experience

Responsibilities

Ensure efficient daily operations of the warehouse through team supervision, training and coaching to improve performance
Supervisor must be available 24 hours to cover all shifts. ( Associates and Supervisors will call you for assistance ) Responsibilities are spread over 3 shifts.
Supervise site audit processes, including receiving, put away, picking, export and ad hoc auditing
Monitor work quality to consistently deliver exceptional customer service
Report audit results, maintain any required reports
Demonstrate an understanding of the company quality policy
Adhere to the GXO 5S program
Maintain a clean environment at all times
Communicate well with leadership, team members and other departments
Implement continuous improvement action plans