Operations SME, BMS

Aligned Data Centers

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SUMMARY: This individual will support the operations team as a subject matter expert (SME) with new campus design, system’s operations, incident response, training, vendor support, maintenance, and troubleshooting to ensure continuous, reliable, and efficient operations of critical environment. As a SME, this individual will play a crucial role in a wide variety of responsibilities ranging from design evaluation, validating installed operating conditions, site acceptance, M&A support, yearly site operational audits, and evaluating next level technologies. Working cross functionally, this individual will raise Aligned’s technical and operational capabilities and drive exceptional customer service.

Requirements

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or equivalent training/experience.
8+ years of Operational experience in data centers.
SME designation in mechanical, electrical, or BMS/controls equipment/systems.
SME with interpreting construction drawings and equipment specifications.
Ability to analyze critical infrastructure sequence of operations, design parameters, alarms and indicators, and performance trends.
System matter experience in the life cycle of data center operations from design, acceptance, operations, maintenance, troubleshooting, and event management.
Expertise to create standards and programs required to ensure “best in breed” data center operations.
Strong written and verbal communication skills.
Strong customer service acumen.
May travel at times up to 30%

Responsibilities

Engineering and Design: Review drawings, contract documents, and customer requirements to provide an operational point-of-view for mechanical, electrical, or BMS/Controls technical standards and updates to capital projects.
Provide input on capital projects to ensure Aligned delivers critical infrastructure that is reliable, efficient, and meets sustainability goals.
Reviews and supports enhancement to equipment and systems for existing and new capital projects.
Drives operational standards and functional requirements in capital projects.
Training and Development of Personnel: Support training and development of operations personnel through collaboration with site operations leadership and training teams.
Conduct training, drills, and monitored evolutions, as required.
Mentor and provide development support to high potential personnel cross-functionally.
Reliability and Efficiency Expert: Provide subject matter expertise and leadership required to drive a safety culture the eliminates risk and injury to personnel.
Drive improvements in critical system performance, water and electrical usage efficiency, and critical infrastructure reliability.
Demonstrate expert operating knowledge of critical system design, operations, repair, maintenance, and troubleshooting of abnormal conditions.
Provide technical support for site performance analytics, failure analysis, and issue resolution.
Global Support to Site Operations Teams: Utilize subject matter expertise to ensure Aligned develops industry leading processes and procedure to meet customer requirements, ensure proper operation of critical infrastructure, reduce OPEX through quality maintenance practices, and drive efficiency throughout operations.
Monitors adherence to approved standards, policies, and procedures through review of completed documentation, participation in maintenance and acceptance activities, and Data Center audits.
Develop Runbook standards for approval involving site management, vendor management, maintenance practices, alarm and incident management, and compliance.
Provide project oversight and technical support for complex evolutions/activities as required.
Provide subject matter expertise required to triage and recover critical equipment or systems should an event occur.
Perform root cause analysis, lead incident deep-dives, and communicate subject matter expertise as needed to support customer communications following an incident.
Perform analysis of incidents and equipment failures to identify potential trends, lessons learned, and areas for improvement.
Forward vision: Involvement within industry and vendor interaction to be aware of industry leading technologies.
Collaborate with customer operational needs to ensure Aligned is aware and keeping pace with industry technical developments.
Lead technical review and validation of new technologies.
Technical leadership in understanding and evaluating sustainable practices.
Communications: Participation in discussions, written and verbal, with Aligned senior leadership and Board of Directors.
Individual should be able to communicate complex topics to work groups of varying technical experience and across departmental lines.