Operations Specialist, Labs

DoorDash USAAtlanta, GA
1d

About The Position

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you! DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you! You’re excited about this opportunity because you will…

Requirements

  • Comfortable working outdoors and energized by being part of something new and innovative.
  • Ready to be a brand ambassador—representing the company well in interactions with merchants and customers.
  • A positive, can-do attitude with a willingness to learn and adapt.

Responsibilities

  • Support daily ground operations to ensure safe, accurate, and efficient drone deliveries.
  • Pick up orders from merchants and prepare them carefully for delivery—every detail matters.
  • Share feedback and ideas to help improve processes and strengthen reliability.
  • Be a visible, professional presence in the community—answering questions and helping build awareness and trust in drone delivery.
  • Stay adaptable and dependable in a fast-moving environment.
  • Work closely with teammates to keep operations running smoothly.
  • Communicate clearly and support a team culture built on accountability and respect.
  • Build positive relationships with merchants and local partners.
  • Represent the program with professionalism in every interaction.
  • Engage with customers, merchants, and community members in a friendly, informed, and respectful way.
  • Share on-the-ground observations that help improve the service and strengthen community adoption.
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