OPERATIONS SPECIALIST - WATERFORD

First BanCorp•Río Piedras, PR

1d•Onsite

About The Position

Balancing, recordkeeping and posting of daily operational within the Operations and Bookkeeping Department and other miscellaneous duties as necessary. He/she will be cross trained in the different job functions of the department as follows: Essential Responsibilities: Branch and Legal research Activation of Dormant and Inactive Accounts Opt-out maintenance to account Return Mail processing canning of the Signature Cards Weekly verification of New Certificate of Deposit report to ascertain that the rate is within the established rate. Distribution of Hold Mail to branch and/or departments Daily support of check review and verification Non-Post and Return items desk SQN (Large Items Review) Other Responsibilities: Weekly review and process of Reg D report Charge Back processing Review of ACH/IAT report. RDC verification Notice of change Reg E claims processing ACH claims ACH originations/returns Block entries Independence of Judgment: The degree of judgment is related to the compilation and/or presentation of simple to medium information Supervisory Responsibilities: None Impact of Errors: The impact of errors in this position could affect job and department activities and essential activities of administrative, operational or business nature that might have a considerable economic impact. Competencies: Experience with meeting deadlines and attention to detail and focus on quality Ability to meet high production and quality standards. Ability to adapt to an often-changing environment Self-motivated with ability to work independently and manage your own time Good listening skills. Ability to read and understand information and ideas presented in writing. Capacity to work flexible hours as necessary. Computer skills Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this position, include close and distance vision. While performing the above duties the employee is regularly required to sit for prolonged period of time, use hands to finger, handle, or feel and talk and hear. Work Environment: Employees in this job work in an office environment with a comfortable room temperature, good lighting, and quiet conditions. These employees are exposed to external elements when representing the corporation at external events and may be required to work extended hours, including holidays, should these coincide with company events. Minimum Requirements: High School certification and/or courses’ certification in related fields; and/or equivalent experience in retail operations. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

Requirements

Experience with meeting deadlines and attention to detail and focus on quality
Ability to meet high production and quality standards.
Ability to adapt to an often-changing environment
Self-motivated with ability to work independently and manage your own time
Good listening skills.
Ability to read and understand information and ideas presented in writing.
Capacity to work flexible hours as necessary.
Computer skills
High School certification and/or courses’ certification in related fields; and/or equivalent experience in retail operations.

Responsibilities

Branch and Legal research
Activation of Dormant and Inactive Accounts
Opt-out maintenance to account
Return Mail processing
canning of the Signature Cards
Weekly verification of New Certificate of Deposit report to ascertain that the rate is within the established rate.
Distribution of Hold Mail to branch and/or departments
Daily support of check review and verification
Non-Post and Return items desk
SQN (Large Items Review)
Weekly review and process of Reg D report
Charge Back processing
Review of ACH/IAT report.
RDC verification
Notice of change
Reg E claims processing
ACH claims
ACH originations/returns
Block entries