Operations Strategy & Process Optimization Internship
About The Position
Wellfit is a healthcare fintech platform modernizing payments and financing through scalable operational systems and disciplined execution. As partnerships, lenders, and cross-functional initiatives expand, operational clarity and speed become competitive advantages. This internship directly supports that evolution. We are seeking a highly analytical and structured Operations Strategy & Process Optimization Intern to help strengthen our operational foundation and improve workflow efficiency across key initiatives. This is not an observational internship. The selected candidate will own defined projects with measurable outcomes and visible organizational impact. The role is ideal for someone who enjoys organizing complexity, building systems, and creating structure that allows teams to execute faster and with greater confidence.
Requirements
- Strong critical thinking ability
- Logical, structured problem-solving approach
- Excellent documentation and organization skills
- Comfort analyzing processes and identifying inefficiencies
- Strong written and verbal communication
- Ability to work independently with defined objectives
- Currently pursuing or recently completed a degree in: Business, Operations, Industrial Engineering, Finance, Economics, Or a related field.
Nice To Haves
- Naturally organized and detail-oriented
- Comfortable working within ambiguity
- Willing to ask âwhyâ until root causes are clear
- Curious about how systems scale
- Motivated to produce work with tangible impact
Responsibilities
- Auditing existing Standard Operating Procedures
- Consolidating documentation into a centralized repository
- Implementing version control standards
- Identifying documentation gaps, redundancies, and inconsistencies
- Establishing governance guidelines for future updates
- Designing a structured, searchable operations playbook
- Mapping end-to-end workflows for initiatives such as lender rollouts and partner onboarding
- Identifying bottlenecks, unclear handoffs, and inefficiencies
- Conducting structured stakeholder interviews across teams
- Proposing streamlined workflow improvements
- Designing a standardized rollout playbook
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What This Job Offers
Career Level
Intern
