Operations Supervisor
About The Position
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Remote Operations Supervisor opportunity—must be based in or near Cincinnati, OH for facility travel! Take charge of dynamic multi-site facility operations from the comfort of your home office! You'll be the driving force behind efficient operations, traveling to diverse facilities where every day brings new challenges and opportunities. Track performance metrics, collaborate with regional teams, and streamline processes that create real impact while building your career in a role that perfectly blends strategic thinking with hands-on problem-solving. Join JLL and make your mark in facilities management with a company that values innovation and delivers results! Check out some of what you'll do: Communicate owner/landlord processes to ensure full understanding by engineers and contractors performing building infrastructure work Identify and execute updates and implementation of policies, procedures, and best practices Identify safety hazards and work with EH&S and account management teams to remediate risks, ensuring a safe environment for staff Manage refrigerant purchases and tracking for compliance and cost control Gather information for business reporting purposes and track SLA performance Track work orders in Corrigo and manage NTE (Not to Exceed) limits in work orders Oversee operation, staffing, performance, and development of technical teams, including performance reviews and compliance with policies and training Participate in recruiting, interviewing, and onboarding of technicians
Requirements
- High School diploma or GED
- EPA Universal license
- A valid state-issued driver's license
- 5+ years of technical experience in building engineering with expertise in packaged HVAC equipment repair, refrigeration, and maintenance, plus demonstrated STRONG people management skills to lead and develop technical teams effectively.
- Excellent interpersonal and supervisory skills with strong emphasis on customer service, combined with analytical abilities, detail-oriented approach, and organizational management skills to effectively multi-task and lead teams.
- Candidates must be authorized to work in the United States without sponsorship.
Responsibilities
- Communicate owner/landlord processes to ensure full understanding by engineers and contractors performing building infrastructure work
- Identify and execute updates and implementation of policies, procedures, and best practices
- Identify safety hazards and work with EH&S and account management teams to remediate risks, ensuring a safe environment for staff
- Manage refrigerant purchases and tracking for compliance and cost control
- Gather information for business reporting purposes and track SLA performance
- Track work orders in Corrigo and manage NTE (Not to Exceed) limits in work orders
- Oversee operation, staffing, performance, and development of technical teams, including performance reviews and compliance with policies and training
- Participate in recruiting, interviewing, and onboarding of technicians
Benefits
- Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
- Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
