Operations Support Coordinator - Austin, TX

Total Primary Care•Austin, TX

About The Position

Are you someone who thrives behind the scenes making operations run smoothly and enjoys supporting clinical teams? If yes, we would love to hear from you! At Total Primary Care, we are committed to delivering accessible, high-quality healthcare across our growing network of clinics in Texas. We are currently seeking an organized, detail-oriented Operations Support Coordinator to help support clinic operations, vendor management, provider scheduling, and compliance functions across multiple regions. This is a critical role that supports Area Managers, Regional VPs, providers, and clinic teams to ensure smooth day-to-day operations. The Operations Support Coordinator plays a key role in supporting operational efficiency across regions, with a strong focus on vendor coordination, scheduling, payroll support, and compliance tracking. This position requires strong communication skills, high attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Requirements

2+ years of healthcare operations, clinic coordination, or medical administration experience preferred
Experience working with provider scheduling and payroll support
Strong organizational and multitasking skills
Ability to manage vendor relationships and problem-solve independently
Experienced in working with spreadsheets
Comfortable working in a fast-paced, multi-clinic environment

Nice To Haves

Highly organized and proactive
Strong communicator with professional follow-up skills
Solutions-oriented mindset
Comfortable balancing operational and compliance responsibilities
Team player who supports leadership across regions

Responsibilities

Support Area Managers and Regional VPs with supply ordering and vendor account needs
Update and manage DEA forms and vendor user logins
Assist with order approvals and serve as the primary vendor contact
Troubleshoot vendor-related issues and coordinate solutions
Act as main point of contact for lab-related issues across all regions
Assist with supply delivery as needed within Central Texas
Identify opportunities to streamline inventory and improve cost efficiency
Manage Saturday schedules for Providers, PAs/NPs, and MAs
Partner with Regional VP on monthly provider scheduling
Enter provider payroll for the Central Texas region
Coordinate provider call-outs and secure coverage replacements
Manage monthly physician/provider chart reviews and ensure timely completion
Maintain collaborating physician documentation between providers and medical directors